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Customer Service Advisor Jobs in Spring, TX (NOW HIRING)

Pep Boys

Automotive Customer Service Advisor

Spring, TX · On-site

$12 - $18/hr

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...

Integrity 1st Car Pros

Service Advisor

Katy, TX · On-site

$45K - $55K/yr

This role involves understanding customer concerns, accurately diagnosing service needs, and effectively communicating repair options and costs. The Service Advisor is responsible for managing ...

Pep Boys

Automotive Customer Service Advisor

Spring, TX · On-site

$12 - $18/hr

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...

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All JobsCustomer Service Advisor JobsCustomer Service Advisor Jobs in Spring, TX

Customer Service Advisor information

See Spring, TX salary details

$10

$18

$29

How much do customer service advisor jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for customer service advisor in Spring, TX is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $21.15 per hour, depending on experience, location, and employer.

Is a service advisor a good entry level job?

A customer service advisor role can be suitable as an entry-level job, especially for those interested in developing communication, problem-solving, and customer interaction skills. It often requires minimal prior experience and provides on-the-job training, making it accessible for beginners seeking to enter the customer service or automotive industries.

What is the role of a customer service advisor?

A customer service advisor is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They often use communication skills, problem-solving abilities, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What are the key skills for a customer service advisor?

A customer service advisor needs strong communication skills, active listening, problem-solving abilities, and patience to effectively assist customers. Familiarity with customer management tools and the ability to handle stressful situations are also important. Good interpersonal skills and a positive attitude contribute to providing quality service.

What is the highest paying customer service?

Customer Service Managers and Customer Service Directors typically earn the highest salaries in customer service roles, often exceeding $60,000 to $100,000 annually depending on the industry and location. Advanced skills, leadership experience, and certifications can contribute to higher compensation in these positions.

What Is a Customer Service Advisor?

A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.

What are the key skills and qualifications needed to thrive as a Customer Service Advisor, and why are they important?

To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.

What is the difference between Customer Service Advisor vs Customer Support Representative?

AspectCustomer Service AdvisorCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications in customer service or technical support often preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, technical support centers, or online chat platforms; focus on resolving issues
Employer & Industry UsageRetail, banking, telecom, hospitalityIT, tech companies, telecom, e-commerce
Common Search & ComparisonCustomer Service Advisor vs Customer Support Representative

While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.

What are Customer Service Advisors?

Customer Service Advisors are professionals who assist customers by answering queries, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and support. Their role is crucial in building positive relationships between a company and its clients, handling complaints, processing orders, and sometimes offering technical support. Effective communication, problem-solving skills, and a customer-oriented attitude are key qualities for this position.

How does a Customer Service Advisor typically handle challenging customer interactions, and what support is available from the team?

Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
More about Customer Service Advisor jobs
What job categories do people searching Customer Service Advisor jobs in Spring, TX look for? The top searched job categories for Customer Service Advisor jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Service Advisor jobs? Cities near Spring, TX with the most Customer Service Advisor job openings:
Customer Service Advisor jobs near you
Infographic showing various Customer Service Advisor job openings in Spring, TX as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,388 per year, or $18.5 per hour.

Automotive Customer Service Advisor - 2298

Premium Velocity Auto LLC

Cypress, TX • On-site

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Job description

Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team!
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit-building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
  • Greet customers, review service needs, and escort them from their vehicles
  • Explain promotions and available services
  • Provide unbiased recommendations based on manufacturer guidelines and technician findings
  • Communicate updates throughout the service process
  • Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
  • Ensure quality work, review completed services with customers, and encourage return visits
  • Perform other duties as assigned

Requirements
  • Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
  • Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience

Qualifications
  • Excellent customer service and communication skills
  • Strong listening and reasoning abilities
  • Confident in overcoming objections
  • Positive and energetic attitude
  • Ability to succeed in a fast-paced, team-oriented environment
  • Commitment to safety procedures
  • Willingness to train and grow
  • Ability to multitask effectively

Benefits
  • Employer/employee-funded medical, vision, and dental plans, prescription coverage, and telemedicine*
  • Employer-funded basic life & AD&D*
  • Bonus structure for JLU training completion
  • Employee discounts on parts and services
  • Optional life, accident, disability, and critical illness plans*
  • FSA and Dependent Care FSA*
  • Employee assistance programs, will preparation, travel assistance

*Full-time employees
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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