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Customer Service Account Manager Jobs in Trinity, TX

Hilb Group

Account Manager- Personal Lines

Huntsville, TX · On-site

$38K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to ... Minimum High School degree * 3+ years of experience in customer service and/or sales in the p&c ...

Hilb Group

Account Manager- Personal Lines

Huntsville, TX · On-site

$38K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to ... Minimum High School degree * 3+ years of experience in customer service and/or sales in the p&c ...

Hilbgroup

Account Manager- Personal Lines

Huntsville, TX · On-site

$38K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to ... Minimum High School degree * 3+ years of experience in customer service and/or sales in the p&c ...

Minol

Customer Service Representative (CSR)

Huntsville, TX · On-site

$13.75 - $18.75/hr

Work with Management to maximize revenue by troubleshooting & resolving order fulfillment obstacles ... Responsible for collecting delinquent accounts for your assigned customer base. Must stay abreast ...

Home Depot

Customer Service/Sales

Huntsville, TX · On-site

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...

Zenner USA

Be Seen First

Customer Service Representative

Huntsville, TX · On-site

$17 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with Management to maximize revenue by troubleshooting & resolving order fulfillment obstacles ... accounts for your assigned customer base. · Must stay abreast and understand all the products that ...

Home Depot

Customer Service/Sales

Huntsville, TX · On-site

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...

Circle K

Customer Service Representative

Onalaska, TX · On-site

$12.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K Stores, Inc.

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K Stores, Inc.

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K Stores, Inc.

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

Circle K

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ...

EZCorp, Inc.

Retail Customer Service

Huntsville, TX · On-site

$11 - $15/hr

  • Medical

  • Retirement

  • PTO

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Huntsville, TX

$11 - $15/hr

  • Medical

  • Retirement

  • PTO

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Huntsville, TX · On-site

$11 - $15/hr

  • Medical

  • Retirement

  • PTO

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

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Showing results 1-20

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Trinity, TX

Customer Service Account Manager information

See Trinity, TX salary details

$20.4K

$37.2K

$58.9K

How much do customer service account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer service account manager in Trinity, TX is $37,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,100.00 and $42,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What job categories do people searching Customer Service Account Manager jobs in Trinity, TX look for?

The top searched job categories for Customer Service Account Manager jobs in Trinity, TX are:

What cities near Trinity, TX are hiring for Customer Service Account Manager jobs?

Cities near Trinity, TX with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you

Account Manager- Personal Lines

Hilb Group

Huntsville, TX • On-site

$38K - $52K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Hilb Group rating

8.0

Company rating: 8.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

163rd of 306 rated insurance

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Huntsville, TX. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
  • Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance
  • Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business
  • Handle billing, service and endorsement requests and process necessary paperwork associated with requested
  • Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship
  • Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary
  • Maintain knowledge of all company systems and offerings
Qualifications:
  • Minimum High School degree
  • 3+ years of experience in customer service and/or sales in the p&c insurance industry
  • Strong interpersonal skills and ability to effectively communicate via phone or email
  • Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques
  • Self-directed with good decision making and time management skills
  • Proficient PC skills; knowledge of insurance software including AMS360
Benefits:
  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

What Hilb Group employees say

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