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Customer Service Account Manager Jobs in Roxana, IL

Account Manager

Belleville, IL · On-site

$17.85 - $19.19/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Granite City, IL · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Collinsville, IL · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Alton, IL · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Collinsville, IL · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Cahokia, IL · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Belleville, IL · On-site

$17.85 - $19.19/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Saint Louis, MO · On-site

$50K - $80K/yr

Account Manager. St. Louis, MO. At Lange Logistics, we are driven by integrity, dedication, and ... You'll play a critical role in both customer service and operational coordination, using your ...

The Account Manager is responsible for delivering exceptional customer service to college and university partners, as well as direct customers, supporting tablet and film streaming programs. This ...

Account Managers develop sales strategies and product promotions ... Resolve customer issues, respond to complaints and receivable problems, and provide claims service.

Customer Accounts Manager

Saint Ann, MO · On-site

$17.75 - $18.50/hr

... service. We provide our team members with the opportunity to reach their full potential in a team ... As a Customer Account Manager, you will strategically influence team performance to help our ...

Customer Accounts Manager

Saint Louis, MO · On-site

$17.75 - $18.50/hr

... service. We provide our team members with the opportunity to reach their full potential in a team ... As a Customer Account Manager, you will strategically influence team performance to help our ...

Account Managers develop sales strategies and product promotions ... Resolve customer issues, respond to complaints and receivable problems, and provide claims service.

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Increases customer penetration by selling full suite of Republic Services products. * Regularly ...

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Increases customer penetration by selling full suite of Republic Services products. * Regularly ...

Showing results 21-40

Customer Service Account Manager information

See Roxana, IL salary details

$24.9K

$45.4K

$71.9K

How much do customer service account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service account manager in Roxana, IL is $45,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What job categories do people searching Customer Service Account Manager jobs in Roxana, IL look for? The top searched job categories for Customer Service Account Manager jobs in Roxana, IL are:
What cities near Roxana, IL are hiring for Customer Service Account Manager jobs? Cities near Roxana, IL with the most Customer Service Account Manager job openings:
Infographic showing various Customer Service Account Manager job openings in Roxana, IL as of June 2026, with employment types broken down into 62% Full Time, 33% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,389 per year, or $21.8 per hour.

Account Manager

Rent-A-Center

Belleville, IL • On-site

$17.85 - $19.19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Ready to do your best work?


Join the team at this location to earn a $500 bonus: $250 at 30 days and $250 at 90 days.

Interested in a minimum starting hourly rate of $17.85 per hour- $19.19 per hour ?

Why should I apply in just a few clicks?


Position Summary

If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships

Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards

Maintain account health and secure payment commitments utilizing account management tools

Complete assigned routes for deliveries, pickups, and account follow-ups

Deliver white-glove customer service in-store, over the phone, and in customers' homes

Contribute to sales growth and generate new rental agreements

Safely transport, install, and handle merchandise

Maintain showroom standards and company vehicles

Adhere to all company safety and operational guidelines

Qualifications

High school diploma or equivalent

At least 18 years of age

Valid driver's license with good driving record

Strong communication and customer service skills

Physical Requirements

Ability to lift and move heavy merchandise

Ability to drive a box truck

Standing and driving for extended periods of time

Schedule & Work Environment

Full-time, Monday-Saturday

Sundays off plus one weekday off

Physically active role requiring lifting, bending, and standing

Benefits

Rapid growth and advancement opportunities

Weekly pay

Paid time off

Medical, dental, vision, life & disability insurance

Industry leading 401(k) with company match

Flexible Spending & Health Savings Accounts

Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.