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Customer Service Account Manager Jobs in Georgetown, TX

The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership ...

The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership ...

Description The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in ...

Be Seen First

This position is a great opportunity for someone looking to build experience in customer service, account management, and sales. We provide full training and ongoing support to help you succeed and ...

Be Seen First

This position is a great opportunity for someone looking to build experience in customer service, account management, and sales. We provide full training and ongoing support to help you succeed and ...

Be Seen First

This position is a great opportunity for someone looking to build experience in customer service, account management, and sales. We provide full training and ongoing support to help you succeed and ...

Be Seen First

This position is a great opportunity for someone looking to build experience in customer service, account management, and sales. We provide full training and ongoing support to help you succeed and ...

Service Account Assistant

Austin, TX · On-site

$40K - $45K/yr

Beloform Craft is seeking a Service Account Assistant to support the coordination and day-to-day ... Professional and customer-focused approach. * Ability to manage multiple tasks and priorities ...

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Customer Service Account Manager information

See Georgetown, TX salary details

$24.2K

$44K

$69.7K

How much do customer service account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service account manager in Georgetown, TX is $43,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,400.00 and $50,200.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are the most commonly searched types of Customer Service Account jobs in Georgetown, TX?

The most popular types of Customer Service Account jobs in Georgetown, TX are:

What job categories do people searching Customer Service Account Manager jobs in Georgetown, TX look for?

The top searched job categories for Customer Service Account Manager jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Customer Service Account Manager jobs?

Cities near Georgetown, TX with the most Customer Service Account Manager job openings:

Infographic showing various Customer Service Account Manager job openings in Georgetown, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,976 per year, or $21.1 per hour.

Account Manager

Brandability Inc

Austin, TX • On-site

Full-time

Re-posted 5 days ago


Job description

Description:

The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership with an assigned Business Development Manager (BDM), the Account Manager ensures accurate order processing, proactive communication, vendor coordination, and an outstanding customer experience.

While the Business Development Manager leads relationship development and business growth, the Account Manager owns the operational execution that allows customers to receive timely, accurate, and professional service. Together, the Account Manager and Business Development Manager are responsible for achieving a minimum of $1 million in annual combined sales.

Essential Duties and Responsibilities

Account Management

  • Manage customer orders from initial quote through production, shipment, and delivery.
  • Prepare accurate quotes, sales orders, and purchase orders.
  • Coordinate artwork approvals and production timelines.
  • Monitor order status to ensure deadlines are met.
  • Maintain accurate customer and order information within company systems.

Customer Service

  • Serve as the primary day-to-day contact for customer questions regarding active orders.
  • Provide timely communication regarding order status, shipping updates, and issue resolution.
  • Deliver an exceptional customer experience through responsiveness and attention to detail.
  • Escalate strategic opportunities or relationship concerns to the Business Development Manager as appropriate.

Vendor Management

  • Communicate directly with vendors regarding pricing, production schedules, inventory, artwork requirements, and shipping.
  • Resolve vendor issues proactively to minimize customer impact.
  • Ensure vendor compliance with quality and delivery expectations.

Team Collaboration

  • Work closely with the assigned Business Development Manager to support account growth.
  • Communicate customer needs, challenges, and opportunities.
  • Assist with preparing customer presentations, samples, and proposals.
  • Support sales initiatives by providing operational expertise.


Requirements:

Qualifications

  • Bachelor's degree preferred or equivalent customer service/account management experience.
  • Experience in promotional products or a related industry preferred.
  • Excellent organizational and multitasking skills.
  • Strong attention to detail.
  • Outstanding written and verbal communication skills.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Proficiency with Microsoft Office and order management software.

Core Competencies

  • Customer Service Excellence
  • Organization
  • Attention to Detail
  • Communication
  • Teamwork
  • Time Management
  • Problem Solving
  • Vendor Management
  • Accountability
  • Adaptability

Key Performance Indicators (KPIs)

  • Order accuracy
  • On-time order completion
  • Customer satisfaction
  • Vendor issue resolution
  • Quote turnaround time
  • Order processing efficiency
  • Team achievement of at least $1 million in annual combined sales
  • Internal collaboration and communication