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Customer Service Account Manager Jobs in Carthage, TX

Rent-A-Center

Account Manager

Shreveport, LA · On-site

$15.30 - $16.45/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Etheredge Electric

Account Manager

Shreveport, LA · On-site

Position Summary The Account Manager is responsible for developing and maintaining customer ... Conduct regular customer visits to understand operational needs and identify service opportunities.

Kenworth Louisiana

Account Manager

Shreveport, LA · On-site

Account Manager Summary: As an Account Manager at the state's largest leasing company for heavy ... Maintain ongoing responsibility for providing exceptional customer service to clients. Submit ...

Kenworth Louisiana

Account Manager

Shreveport, LA · On-site

$38K - $47K/yr

Account Manager Summary: As an Account Manager at the state's largest leasing company for heavy ... customer service to clients. • Submit required reports, such as Weekly Plans and Sales Call ...

Airgas

Account Manager

Shreveport, LA · On-site

R10086093 Account Manager (Open) Location: Shreveport, LA - South - Retail shop How will you ... customer-centric service. Are you a MATCH? Required Qualifications: * Bachelor's degree or ...

Airliquidehr

Account Manager

Shreveport, LA

R10086093 Account Manager (Open) Location: Shreveport, LA - South - Retail shop How will you ... our Core Sales Philosophy of customer-centric service. _____Are you a MATCH? Required ...

LIFESHARE BLOOD CENTER

Account Manager

Shreveport, LA

$46K - $52K/yr

Proven ability to communicate effectively with donor services team leaders LEVEL III: All of the above, plus * Helps develop, mentor and coach newer Account Managers under the direction of the ...

LifeShare

Account Manager

Shreveport, LA · On-site

$46K - $52K/yr

Proven ability to communicate effectively with donor services team leaders LEVEL III: All of the above, plus * Helps develop, mentor and coach newer Account Managers under the direction of the ...

Sonepar Canada, Inc.

Account Manager

Shreveport, LA · On-site

$60 - $80/hr

Meeting regularly with customers in sales market to understand their needs. * Educating customers ... service, or any other categories protected by federal, state or local law. Sonepar and our family ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Carthage, TX

Customer Service Account Manager information

See Carthage, TX salary details

$22.9K

$41.7K

$66K

How much do customer service account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer service account manager in Carthage, TX is $41,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $47,600.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What job categories do people searching Customer Service Account Manager jobs in Carthage, TX look for?

The top searched job categories for Customer Service Account Manager jobs in Carthage, TX are:

What cities near Carthage, TX are hiring for Customer Service Account Manager jobs?

Cities near Carthage, TX with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Carthage, TX as of July 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,680 per year, or $20 per hour.

Commercial Service Account Manager - Louisiana

Carrier

Shreveport, LA • On-site

$79K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Carrier rating

7.6

Company rating: 7.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

249th of 495 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About this role
As the Commercial Service Account Manager you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.
This role is a great fit for you excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Job Responsibilities
  • Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
  • Create and maintain Sales Territory and Account plans where necessary
  • Present at customer seminars to develop new and existing customer relationships and opportunities
  • Promote Carrier value proposition linking customer objectives to Carrier solutions
  • Utilize CRM to manage customer interactions, activities, and opportunity pipeline
  • Experienced seller in attracting new customers as well as building share value with existing customers
  • Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
  • Ability to seek out or respond to repair opportunities
  • Establishing and building credibility with knowledge of Carrier products/solutions
  • Strong ability to develop and sustain customer relationships
  • Clearly articulate the value of Carrier's value offerings and how they map to the customers' needs
  • Ability to detect the Customer's buying stage and adjust selling accordingly
  • Effective presentation and communication skills
  • Prioritize on best opportunities
  • Responding to the customer requirements in a timely manner
  • Gaining the booking/order in a timely manner
  • Ability to consistently achieve sales metrics and Annual Targets
  • To effectively negotiate service agreement renewals when required

Required Qualifications
  • High School Diploma/ GED
  • 2+ Years of Commercial HVAC Sales Experience
  • Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms

Preferred Qualifications
  • Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
  • Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
  • Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
  • Ability to sell directly to end user customer
  • Previous experience in selling service agreements
  • Demonstrates ability to introduce others to cross sell and upsell within their base of customers
  • Ability to work in a highly team-oriented and dynamic environment
  • Demonstrated ability to introduce others to cross sell and upsell within their base of customers
  • Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
  • Self-motivated and able to manage many simultaneous projects and responsibilities

Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 14 August 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

What Carrier employees say

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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