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Customer Service Account Manager Jobs in Calgary, AB

Suncoast

Account Manager

Calgary, AB · On-site

ACCOUNT MANAGER Calgary, AB | Hybrid | Full-Time | Monday - Friday ABOUT OUR COMPANY Suncoast ... Customer-Focused & Professional - Builds strong relationships, provides excellent service, and ...

New

Seasonal Impact

Account Manager

Calgary, AB

Peter Hughes Landscape has a fantastic opportunity for a full-time Account Manager. Our Culture At ... service expectations are met * Assist in the resolution of customer problems or concerns as ...

Bison Transport

Account Manager - Winnipeg

Calgary, AB · On-site

Account Managers will leverage their knowledge of Bison's modes, services, technologies, and process to retain and grow customers within their portfolios through the sale of diverse products and ...

Netagen

Account Manager

Calgary, AB · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... service. This role also includes a targeted new-customer development component, requiring the Account Manager to build relationships with prospective clients, uncover business needs, and introduce ...

New

Netagen

Account Manager

Calgary, AB

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... service. This role also includes a targeted new-customer development component, requiring the Account Manager to build relationships with prospective clients, uncover business needs, and introduce ...

DMC Recruitment

Account Manager

Calgary, AB · On-site

$75K - $80K/yr

This role will focus on servicing existing customers and seeking new customers to contribute to revenue growth to strengthen their market presence. The Account Manager is accountable for achieving ...

Powerflex Supply

Account Manager

Calgary, AB · On-site

Resolve customer concerns quickly and professionally * Provide a high level of service and ... Previous experience in account management, inside sales, customer service, or sales operations

Powerflex Supply

Account Manager

Calgary, AB · On-site

Resolve customer concerns quickly and professionally * Provide a high level of service and ... Previous experience in account management, inside sales, customer service, or sales operations

TELUS

Account Manager

Calgary, AB

... Security Services, Fleet Services (IoT), VOIP) so that they can stay focused on growing their ... Relationship Building: Establish customer rapport and build relationships on the go

Long View Systems

Account Manager

Calgary, AB

CA$92K - CA$121K/yr

In your role as Account Manager, you will build and grow client relationships by acting as a trusted advisor and helping customers solve business challenges through Long View's services and expertise.

Forum Canada, ULC

Account Manager

Calgary, AB

The Account Manager is responsible for driving sales of Variperm products and services by ... Market Variperm products and services to new and existing customers and profitably grow the ...

Quadbridge

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

Quadbridge

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

  • Medical

  • Dental

  • Life

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

Baker Hughes

Strategic Account Manager

Calgary, AB · On-site

  • Medical

  • Life

Strategic Account Manager Driving Growth Through Customer Partnership, Market Insight, and ... customer partnerships, shaping market strategy, and delivering integrated equipment and service ...

Baker Hughes

Strategic Account Manager

Calgary, AB · On-site

  • Medical

  • Life

Strategic Account Manager Driving Growth Through Customer Partnership, Market Insight, and ... customer partnerships, shaping market strategy, and delivering integrated equipment and service ...

HUB

Account Manager

Calgary, AB · Hybrid

CA$55 - CA$60K/hr

  • Retirement

Account Manager - Calgary (Hybrid) Hub Financial, a division of HUB International, is one of Canada ... About The Role Do you have a passion for customer service excellence with a desire to create ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Calgary, AB

Customer Service Account Manager information

See Calgary, AB salary details

$22K

$42.7K

$66K

How much do customer service account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer service account manager in Calgary, AB is $42,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $49,000.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What job categories do people searching Customer Service Account Manager jobs in Calgary, AB look for?

The top searched job categories for Customer Service Account Manager jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Customer Service Account Manager jobs?

Cities near Calgary, AB with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,745 per year, or $20.6 per hour.

Account Manager

Suncoast

Calgary, AB • On-site

Other

Posted 3 days ago

New

Job description

ACCOUNT MANAGER 

Calgary, AB | Hybrid | Full-Time | Monday - Friday 


ABOUT OUR COMPANY 

Suncoast Enclosures designs and builds high-quality custom outdoor living solutions, including screen rooms, louvered roofs, and enclosures, for homes and businesses across North America. With over 30 years of experience, we’ve built a strong reputation for quality workmanship and reliable service. We’re a hands-on, team-oriented company that values people who take pride in their work, bring a strong work ethic, and support those around them. Our team is at the core of what we do, and we focus on creating a workplace where people feel respected, supported, and able to grow over time. 


ABOUT THE ROLE 

We’re looking for Account Managers to join our Customer Success team. 

Each Account Manager will manage approximately 10 assigned accounts, serving as the primary operational contact and ensuring their success. You’ll advocate for your customers within Suncoast, coordinating with teams across manufacturing, supply chain, engineering, accounting, warranty, and more to deliver exceptional service. 


WHAT YOU’LL DO 

  • Build strong relationships with assigned accounts through regular communication, check-ins, and annual customer visits.  
  • Manage orders from submission through delivery, coordinating internally on production, shipping, delays, and shortages.  
  • Support inventory planning by monitoring customer needs and coaching accounts on ordering best practices.  
  • Develop strong product knowledge and provide customers with product education, updates, and training.  
  • Assist with warranty claims, identify recurring issues, and partner with internal teams on continuous improvement.  
  • Collaborate across Manufacturing, Supply Chain, Engineering, Accounting, Warranty, Sales, and Dealer Success to provide accurate information and exceptional customer service. 

WHAT WE’RE LOOKING FOR 

  • Highly Organized & Detail-Oriented – Able to manage multiple customers, priorities, and deadlines while keeping details on track. 
  • Reliable & Accountable – Follows through on commitments and takes ownership of responsibilities. 
  • Strong Communicator – Communicates clearly, professionally, and proactively, including during difficult conversations. 
  • Customer-Focused & Professional – Builds strong relationships, provides excellent service, and represents the company with professionalism. 
  • Problem Solver & Calm Under Pressure – Stays composed in challenging situations and focuses on finding practical solutions. 
  • Relevant Experience & Technical Skills – Customer service, account management, operations, project coordination, or construction experience is preferred. Experience with dealers, contractors, building products, or manufacturing is an asset; willingness to learn new software and systems is essential. 


WHAT WE OFFER 

  • Health Spending Account (HSA) to support your individual health and wellness needs  
  • Ongoing product and process training   
  • A respectful, high-accountability culture built on craftsmanship and follow-through   
  • Long-term growth potential with a well-established, expanding company 

Learn more about our team, our products, and the projects we build at suncoastenclosures.com