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Customer Service Account Manager Jobs in Bothell, WA

Internet Brands

Account Manager

Seattle, WA · Remote

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Onboard and manage new customer accounts as assigned. * Provide strategic, data-driven marketing ... services. In addition, employees can take advantage of voluntary benefits such as home, auto and ...

Internet Brands

Account Manager

Seattle, WA · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Onboard and manage new customer accounts as assigned. * Provide strategic, data-driven marketing ... services. In addition, employees can take advantage of voluntary benefits such as home, auto and ...

West Coast Careers

Account Manager

Redmond, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

As an Account Manager, you will focus on meeting and exceeding monthly quotas by growing revenue ... Your duties will also include order processing and customer service. This is a great chance to ...

Fortive

Account Manager

Everett, WA · On-site

  • Medical

  • Dental

  • Vision

The Account Manager will lead and continuously foster customer relationships, ensuring alignment of Landauer's solutions with client needs and delivering exceptional service. This is a commissioned ...

Rent-A-Center

Account Manager

Everett, WA · On-site

$20.24 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Marysville, WA

$18.06 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

ZF

Account Manager

Mukilteo, WA · On-site

Manage and grow customer accounts (up to $5M) by providing sales support, technical expertise, and exceptional customer service for ZF Marine products. Build and maintain strong relationships with ...

Rent-A-Center

Account Manager

Marysville, WA · On-site

$18.06 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Everett, WA · On-site

$20.24 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

ZF Group

Account Manager

Mukilteo, WA · On-site

What you can look forward to as an Account Manager: • Manage and grow customer accounts (up to $5M) by providing sales support, technical expertise, and exceptional customer service for ZF Marine ...

Boutique Recruiting

Account Manager

Seattle, WA · On-site +1

$65K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Utilize CRM software to track sales leads and customer accounts * Educate law firms on service benefits * Coordinate with law firm personnel to facilitate documentation Account Manager Requirements ...

Aaron's

Customer Accounts Manager

Bremerton, WA · On-site

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service. We provide our team members with the opportunity to reach their full potential in a team ... As a Customer Account Manager, you will strategically influence team performance to help our ...

Charlie's Produce

Account Manager

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account Manager will work closely with customers to understand their needs, develop profitable product programs, and ensure exceptional service and execution. Success in this position requires ...

Charlie's Produce

Account Manager

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account Manager will work closely with customers to understand their needs, develop profitable product programs, and ensure exceptional service and execution. Success in this position requires ...

Charlie's Produce

Account Manager

Seattle, WA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account Manager will work closely with customers to understand their needs, develop profitable product programs, and ensure exceptional service and execution. Success in this position requires ...

Charlie's Produce

Account Manager

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account Manager will work closely with customers to understand their needs, develop profitable product programs, and ensure exceptional service and execution. Success in this position requires ...

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Showing results 21-40

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Bothell, WA

Customer Service Account Manager information

See Bothell, WA salary details

$29.1K

$52.9K

$83.8K

How much do customer service account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer service account manager in Bothell, WA is $52,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $60,400.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are popular job titles related to Customer Service Account Manager jobs in Bothell, WA?

For Customer Service Account Manager jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Bothell, WA look for?

The top searched job categories for Customer Service Account Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Customer Service Account Manager jobs?

Cities near Bothell, WA with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you

Customer Service Associate (CSA)

Universal Language Service, Inc.

Bellevue, WA

$20 - $26/hr

Full-time

Re-posted 20 days ago

Job description

Customer Service Associate (CSA)
Reports To: Customer Accounts Manager / Operations Manager
Department: Customers Accounts
Location: Bellevue, WA (In-Office)
Employment Type: Full-Time, 40 hours per week
Position Overview
The Customer Service Associate (CSA) serves as the primary point of contact between UniversalLanguage and its clients, acting as a trusted liaison responsible for delivering timely, professional, and solution-oriented support. This role is central to client satisfaction and retention, ensuring that every interaction reflects UniversalLanguage’s commitment to service excellence, regulatory compliance, and operational reliability.
The CSA manages inbound and outbound communications across phone and email channels, supports client onboarding and service activation, resolves issues efficiently, and maintains accurate, audit-ready records within the company’s CRM and operational systems. Through proactive communication and attention to detail, the CSA strengthens long-term client relationships while supporting the seamless delivery of OPI, VRI, onsite interpreting, and document translation services.
Key Responsibilities
The Customer Service Associate provides responsive, high-quality customer support by answering inbound calls and emails from healthcare, government, and enterprise clients, addressing service inquiries, troubleshooting issues, and ensuring timely resolution. The CSA supports client onboarding activities, including account setup, service orientation, and coordination with internal teams to ensure clients are fully prepared to access language services without disruption.
This role is responsible for documenting all client interactions, service requests, and issue resolutions accurately within the CRM and related systems, ensuring data integrity and audit readiness. The CSA collaborates closely with Scheduling, Interpreter Operations, Billing, and Account Management teams to resolve escalations, coordinate service delivery, and ensure client expectations are consistently met.
The CSA monitors service performance indicators such as response times, issue resolution timelines, and client feedback, escalating concerns as appropriate and contributing to continuous improvement efforts. The role also supports client retention by identifying recurring issues, recommending process improvements, and reinforcing service best practices during client interactions.
Compliance and Quality Assurance
The Customer Service Associate operates in strict accordance with HIPAA, confidentiality standards, and contractual service level requirements. The CSA ensures that all client communications and documentation adhere to company policies, regulatory obligations, and client-specific protocols. Attention to accuracy, professionalism, and discretion is essential in all interactions.
Required Qualifications
The ideal candidate has prior experience in customer service, call center operations, healthcare support services, or a related client-facing environment. Strong verbal and written communication skills are required, along with the ability to manage multiple tasks in a fast-paced setting. Proficiency with CRM platforms, scheduling systems, and standard office software is expected.
Candidates must demonstrate exceptional organizational skills, attention to detail, and a customer-first mindset. Experience supporting healthcare, government, or language access services is strongly preferred, as is familiarity with interpreter scheduling or multilingual service environments.
Preferred Qualifications
Bilingual or multilingual skills are highly desirable but not required. Prior experience working with language service providers, healthcare systems, or regulated service environments is a strong advantage. Familiarity with HIPAA, Medicaid/Apple Health, or public-sector clients is a plus.
Core Competencies
Success in this role requires professionalism, reliability, and a calm, solution-oriented approach to problem solving. The CSA must demonstrate strong interpersonal skills, adaptability, and the ability to collaborate effectively across departments while maintaining accountability for assigned responsibilities.
Career Growth Opportunity
The Customer Service Associate role offers a clear path for advancement into senior customer service, account management, scheduling leadership, or operations support roles. UniversalLanguage supports internal growth and professional development for high-performing team members.

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