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Customer Service Account Manager Jobs in Bothell, WA

Field Service Account Manager

Seattle, WA · On-site

$159K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

Field Service Account Manager

Seattle, WA

$80K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

Field Service Account Manager

Seattle, WA

$80K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Territory: Greater Seattle North Why work for Clean Harbors? * Health and ...

Field Service Account Manager

Seattle, WA · On-site

$80K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

Field Service Account Manager

Seattle, WA

$80K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Territory: Greater Seattle North Why work for Clean Harbors? * Health and ...

Field Service Account Manager

Seattle, WA · On-site

$159K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

Field Service Account Manager

Seattle, WA · On-site

$80K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Territory: Greater Seattle North Why work for Clean Harbors? * Health and ...

Field Service Account Manager

Seattle, WA · On-site

$80K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

Account Manager

Renton, WA · On-site

$62K - $108K/yr

The Service Account Manager interfaces with customers and other ATS employees across all departments and groups to fulfill the needs of our Support Agreement customers. Support Agreement planning and ...

Account Manager

Renton, WA · On-site

$62K - $108K/yr

The Service Account Manager interfaces with customers and other ATS employees across all departments and groups to fulfill the needs of our Support Agreement customers. Support Agreement planning and ...

Account Manager

Renton, WA · On-site

$62K - $108K/yr

The Service Account Manager interfaces with customers and other ATS employees across all departments and groups to fulfill the needs of our Support Agreement customers. Support Agreement planning and ...

Service Account Coordinator

Lynnwood, WA · On-site

$26.44 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help maintain clean system records in Vista, SalesManager, Unanet CRM, Smartsheet, SharePoint, Teams, and other service-related tools as required. * Identify missing, unclear, or inconsistent account ...

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Showing results 1-20

Customer Service Account Manager information

See Bothell, WA salary details

$29.1K

$52.9K

$83.8K

How much do customer service account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer service account manager in Bothell, WA is $52,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $60,400.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are popular job titles related to Customer Service Account Manager jobs in Bothell, WA?

For Customer Service Account Manager jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Bothell, WA look for?

The top searched job categories for Customer Service Account Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Customer Service Account Manager jobs?

Cities near Bothell, WA with the most Customer Service Account Manager job openings:

Field Service Account Manager

Clean Harbors

Seattle, WA • On-site

$159K/yr

Full-time

Medical, Retirement, PTO

Posted 29 days ago


Clean Harbors rating

7.0

Company rating: 7.0 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

43rd of 91 rated recycling and waste


Job description


Clean Harbors in Seattle, WA is seeking a Field Services Account Manager to join the Environmental Sales team! The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new customers within an assigned territory. The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue.
Why work for Clean Harbors?
  • Health and Safety is our #1 priority, and we live it 3-6-5.
  • Competitive compensation: $80,000-$90,000 base salary + commission structure.
  • Comprehensive health benefits coverage after 30 days of full-time employment.
  • Group 401K with company matching component.
  • Generous paid time off, company paid training and tuition reimbursement.
  • Positive and safe work environments.
  • Opportunities for growth and development for all the stages of your career.

Responsibilities
  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Develop new business and grow existing customer relationships.
  • Meet quarterly and annual revenue and growth targets.
  • Collaborate with internal sales teams and local branches to drive results.
  • Manage enterprise accounts, serving as primary point of contact and problem solver.
  • Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
  • Negotiate pricing, contract, and manage customer agreements.
  • Support invoicing and assisting in collection of customer payments.
  • Control sales expenses and maintain awareness of performance and pipeline.
  • Resolve issues quickly with urgency and a bias for action.
  • Build strong stakeholder relationships to ensure customer satisfaction and retention.

Qualifications
  • 3+ years of B2B sales experience in account management and business development.
  • Background in field services, industrial services, or environmental/waste management highly preferred.
  • Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
  • Strong business acumen with proven value selling and negotiation skills.
  • Excellent communication skills with the ability to build and influence strong relationships.
  • Proficient in Salesforce CRM.
  • Bachelor's degree in business, sales, or related field preferred.
  • Willingness to travel 30-50%.

Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Clean Harbors is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
*CH
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What Clean Harbors employees say

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Benefits

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About Clean Harbors

Sourced by ZipRecruiter

Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.

Industry

Environmental consulting services

Company size

10,000+ Employees

Headquarters location

Norwell, MA, US