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Customer Service Account Associate information

Is a customer service account associate a good entry-level position?

A customer service account associate is typically considered a good entry-level position because it requires basic communication and problem-solving skills, often with minimal prior experience. It provides opportunities to develop customer service, communication, and technical skills, which can be valuable for advancing in related roles. The job usually involves working with customer accounts, using CRM tools, and following company procedures, making it accessible for those starting their careers.

What does a customer service account associate do?

A customer service account associate manages client accounts by addressing inquiries, resolving issues, and providing support to ensure customer satisfaction. They often use customer relationship management (CRM) tools and need strong communication skills to handle various customer needs efficiently.

What cities in Oregon are hiring for Customer Service Account Associate jobs?

Cities in Oregon with the most Customer Service Account Associate job openings:

Customer Service Account Associate jobs near you

Account Associate - State Farm Agent Team Member

State Farm

Canby, OR • On-site

$50K - $75K/yr

Full-time

PTO

Re-posted 25 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Responsive recruiter
Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Jake Larson - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Canby, OR and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

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