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Customer Service Account Associate Jobs in Salem, OR

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Customer Service Account Associate information

See Salem, OR salary details

$5

$22

$26

How much do customer service account associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service account associate in Salem, OR is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $25.14 per hour, depending on experience, location, and employer.

Is a customer service account associate a good entry-level position?

A customer service account associate is typically considered a good entry-level position because it requires basic communication and problem-solving skills, often with minimal prior experience. It provides opportunities to develop customer service, communication, and technical skills, which can be valuable for advancing in related roles. The job usually involves working with customer accounts, using CRM tools, and following company procedures, making it accessible for those starting their careers.

What does a customer service account associate do?

A customer service account associate manages client accounts by addressing inquiries, resolving issues, and providing support to ensure customer satisfaction. They often use customer relationship management (CRM) tools and need strong communication skills to handle various customer needs efficiently.
Customer Service Account Associate jobs near you

Account Associate - State Farm Agent Team Member

Jay Puppo - State Farm Agent

Keizer, OR • On-site

$60K - $80K/yr

Full-time

Retirement, PTO

Re-posted 8 days ago

Job description

Benefits:
  • Salary plus commission/bonus
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jay Puppo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
 
 RESPONSIBILITIES: 
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.