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Customer Security Jobs (NOW HIRING)

Illumio

Director, Customer Trust

Sunnyvale, CA · On-site

$227K - $272K/yr

Security at Illumio is not a control function. It's part of how the business operates and grows. We protect the company, enable the business, support product velocity, and help earn customer trust ...

Modal, Inc

Security Field Engineer

New York, NY · On-site

$150K - $270K/yr

We have thousands of customers who rely on us for production AI workloads, including Lovable, Scale ... The Role: We're looking for a Security Field Engineer to own how we represent and defend our ...

RadarFirst

Security & Compliance Specialist

Complete customer security questionnaires, RFPs, DDQs, SIG Lite/Core, and HECVAT, ensuring technical accuracy. * Use AI and automation to streamline questionnaire completion, generate evidence ...

Analytic Services Inc

Security Manager

Honolulu, HI

Develop, implement, and maintain security policies, procedures, SOPs, and internal controls aligned with government and customer requirements. * Administer personnel security activities, including ...

SuperDial

Senior Platform Security Engineer

Burlingame, CA · On-site

$145K - $240K/yr

Build audit-ready controls and documentation for customer security reviews. Vulnerability Management * Establish vulnerability scanning, penetration testing programs, and patch management workflows.

SuperDial

Senior Platform Security Engineer

Burlingame, CA · On-site

$145K - $240K/yr

Build audit-ready controls and documentation for customer security reviews. Vulnerability Management * Establish vulnerability scanning, penetration testing programs, and patch management workflows.

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How much do customer security jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer security in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Security professional, and why are they important?

To thrive as a Customer Security professional, you need a solid understanding of cybersecurity principles, risk management, and incident response, often supported by a degree in information security or related certifications like CISSP or CISM. Familiarity with security tools such as SIEM platforms, vulnerability scanners, and identity management systems is typically required. Strong communication, problem-solving, and customer service skills help build trust and effectively address client concerns. These skills and qualifications are crucial for safeguarding customer data, ensuring compliance, and maintaining organizational reputation.

How does a Customer Security professional typically collaborate with other departments to address security concerns?

Customer Security professionals often work closely with IT, customer service, and compliance teams to ensure that clients' data and transactions are protected. They may participate in cross-functional meetings to share insights about emerging threats, help develop protocols for incident response, and provide training on security best practices. Effective collaboration is essential for quickly resolving security issues and maintaining a strong overall security posture for the organization and its customers.

What is customer security?

Customer security refers to the measures and protocols organizations put in place to protect their customers' personal and financial information from unauthorized access, theft, or misuse. It involves safeguarding sensitive data during transactions, account management, and online interactions. Professionals in customer security work to prevent cyber threats such as phishing, identity theft, and data breaches, ensuring that customers can trust the company's services. This role often includes monitoring systems, educating customers about safe practices, and responding to security incidents.

What is the difference between Customer Security vs Customer Support?

AspectCustomer SecurityCustomer Support
Primary FocusProtecting customer data and preventing security breachesAssisting customers with product issues and inquiries
Required SkillsCybersecurity knowledge, risk management, technical troubleshootingCommunication skills, product knowledge, problem-solving
Work EnvironmentIT security teams, technical departmentsCustomer service centers, help desks
CertificationsSecurity+ (CompTIA), CISSP, CISANone typically required, but certifications like HDI Support Center Analyst are common

Customer Security focuses on safeguarding customer data and preventing security threats, requiring technical cybersecurity skills. Customer Support centers on assisting customers with product-related issues, emphasizing communication and problem-solving. While both roles serve customers, their core responsibilities and skill sets differ significantly.

What cities are hiring for Customer Security jobs? Cities with the most Customer Security job openings:
Customer Security jobs near you
Customer Security Engineer

Customer Security Engineer

Octagon Talent

Fort Lauderdale, FL • On-site

Full-time

Posted 26 days ago

Job description

Octagon Talent Solutions is a South Florida-based, full-service technology recruitment and staffing firm dedicated to connecting top talent with the right opportunities. We take a human-centered approach to technical recruitment, prioritizing candidates' long-term career goals while carefully evaluating cultural fit. By fostering meaningful, lasting relationships, we deliver placements built to last.


Job Overview: We are seeking a seasoned Concierge Security Engineer (CSE) to join our team in Fort Lauderdale, FL. The Concierge Security Engineer will build and maintain strong partnerships with customers while delivering customized security solutions. Core duties include investigating security incidents, configuring and troubleshooting data sources, and ensuring smooth service delivery. Respond promptly to customer requests for guidance, information, or support promptly, coordinating with other teams when needed. Foster proactive communication and collaboration with internal and external stakeholders. The Concierge Security Engineer (CSE) role combines the expertise of an IT Security Analyst, Security Architect, and Incident Response Consultant. Success requires both strong technical capabilities and the ability to communicate complex security concepts clearly and effectively to a non-technical audience.


RESPONSIBILITIES:


  • Build and nurture exceptional relationships with customers, ensuring a strong and lasting partnership.
  • Deliver security solutions directly to customers, including, configuring, troubleshooting, and verifying data sources.
  • Respond promptly to customers requests for guidance, information, or support, escalating issues as necessary and coordinating with other teams to ensure resolution.
  • Proactively engage and communicate with both internal and external stakeholders to foster collaboration and transparency.
  • Serve in a multifaceted role that blends responsibilities of an IT Security Analyst, Security Architect, and Incident Response Consultant.


REQUIREMENTS:


  • Bachelor's degree in Computer Science, Information Security, or related discipline.
  • Strong understanding of IT security principles, standards, and best practices.
  • Experience with security information and event management (SIEM) platforms
  • Excellent communication skills with ability to convey complex technical concepts to non-technical audiences
  • Knowledge with leading security frameworks such as NIST, ISO 27001, CIS.
  • Proficiency with security tools, threat detection techniques, and incident response procedures
  • Strong analytical skills, a problem-solving mindset, and a commitment to delivering excellent customer services.