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Customer Review Jobs in Washington (NOW HIRING)

Dovel Technologies, Inc

Loan Review Advisor

Mclean, VA · On-site

$98 - $163/hr

The reviewer will analyze loan documentation, identify compliance issues or deficiencies, and ... Experience working with virtual data warehouses, customer relationship management (CRM) systems, or ...

Guidehouse

Loan Review Advisor

Mclean, VA · On-site

$98K - $163K/yr

The Loan Review Advisor will support the U.S. Small Business Administration (SBA) Office of Credit ... Experience working with virtual data warehouses, customer relationship management (CRM) systems, or ...

Guidehouse

Loan Review Advisor

Mclean, VA · On-site +1

$98K - $163K/yr

The Loan Review Advisor will support the U.S. Small Business Administration (SBA) Office of Credit ... Experience working with virtual data warehouses, customer relationship management (CRM) systems, or ...

RavenTek

Compliance Review Attorney

Washington, DC · On-site

$100K - $185K/yr

Public Trust eligibility Position Summary The Compliance Review Attorney supports federal compliance, regulatory review, and case evaluation activities for a government customer. This position ...

TCOM, L.P.

Senior Cost/Schedule Analyst

Columbia, MD · On-site

$95K - $115K/yr

Plan, prepare and analyze accounting, estimating and program financial/operational data for management and/or customer review. Working Procedure * Develop and maintain integrated master schedule ...

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Customer Review information

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What are the most commonly searched types of Customer Review jobs in Washington?

The most popular types of Customer Review jobs in Washington are:

What are popular job titles related to Customer Review jobs in Washington?

For Customer Review jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Customer Review jobs in Washington look for?

The top searched job categories for Customer Review jobs in Washington are:

What cities in Washington are hiring for Customer Review jobs?

Cities in Washington with the most Customer Review job openings:

Customer Review jobs near you
Infographic showing various Customer Review job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution.

QA + QC Manager

25 Harris Mountain West, LLC (Ogden)

Bethesda, MD • On-site

$97K - $146K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Responsibilities

Manage and implement various quality assurance programs in the field, ensuring all external and internal requirements are met prior to product turnover to the customer. Review documentation and reporting, assist in the creation of project QC documents and forms. Review and update standard operating procedures or quality assurance manuals. Identify, document, track, and ensure the repair or replacement of all non‐conforming work in designated areas of responsibility.

Assist with producing reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends. Review quality documentation necessary for regulatory submissions and inspections. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors. Instruct staff in quality control and analytical procedures. Participate in the development of specifications to ensure quality control.

Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies. Make customer site visits. Create and implement inspection and testing criteria or procedures. Confer with other departments to define client requirements and expectations. Coordinate the testing and inspection activities of independent testing and inspection agencies. Participate in applicable inspections and tests. Perform follow‐up inspections and examinations as necessary to ensure continued compliance with the contract documents.

Help identify and mitigate items that may arise from providing and installing non‐basis of design equipment. Analyze quality control test results and provide feedback and interpretation to production management or staff. Monitor performance of quality control systems to ensure effectiveness and efficiency. Coordinate the selection and implementation of quality control equipment.

Document leak testing, obtain proper sign‐offs from the client, verify materials meet requirements, complete job turnover packages, review client engineering standards, reference ASME codes for compliance, inspect completed welds, perform in‐process examination of construction activities, witness and inspect pressure tests, punch complete systems prior to turnover, work with foreman to identify field correction issues, prepare requests for site NDE services, review and accept inspection reports, test welders on‐site for qualification and continuity management, inspect bolt‐up joints for proper gaskets and correct bolt‐up, witness and verify torqued components.

Qualifications

Bachelor's degree in Engineering preferred. 5+ years prior experience in quality control or quality assurance. 5+ years proficiency with Microsoft Office. 5+ years and in‐depth understanding of quality control procedures and relevant legal standards. Benefits & Compensation Pay Range: $97,733.37 - $146,600.05 (actual salary will vary based on skills, qualifications, experience, and location). Medical, dental, vision, and life insurance; 401(k) with company match; vacation time, sick time, and paid holidays; paid parental leave; short‐term incentive plan. Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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