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Customer Returns Representative Jobs in Ridgeland, MS

bestway

Delivery Specialist

Pearl, MS · On-site

... customer's home and in the store. * As a brand ambassador always represent yourself and your ... Use hand receipts on all product returns and payments in the field. * Complete all other tasks ...

bestway

Delivery Specialist

Jackson, MS · On-site

... customer's home and in the store. * As a brand ambassador always represent yourself and your ... Use hand receipts on all product returns and payments in the field. * Complete all other tasks ...

Bestway Rental

Delivery Specialist

Pearl, MS · On-site

... customer's home and in the store. * As a brand ambassador always represent yourself and your ... Use hand receipts on all product returns and payments in the field. * Complete all other tasks ...

bestway

Delivery Specialist

Jackson, MS · On-site

... customer's home and in the store. * As a brand ambassador always represent yourself and your ... Use hand receipts on all product returns and payments in the field. * Complete all other tasks ...

Sleep Management LLC

Oxygen Delivery Technician

Jackson, MS

$13 - $17/hr

... representative. * Returns and unloads returned rental equipment, assuring proper segregation of ... Customer/Client Focus * Collaboration You will be expected to work Monday through Friday, 8:00 a.m ...

VieMed

Oxygen Delivery Technician

Jackson, MS · On-site

$13 - $17/hr

... representative. * Returns and unloads returned rental equipment, assuring proper segregation of ... Customer/Client Focus * Collaboration You will be expected to work Monday through Friday, 8:00 a.m ...

Enlyte

Medical Field Case Manager

Jackson, MS · On-site

$63K - $67K/yr

... customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and ...

Enlyte

Medical Field Case Manager

Jackson, MS

$63K - $67K/yr

... customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and ...

McLarty Automotive

Parts Counter

Jackson, MS · On-site

Summary: Sells parts to all customers, over the counter, through the shop, or on the phone ... Assists outside sales representatives with their orders.Makes sure all internal requests for parts ...

company667

Parts Counter

Jackson, MS · On-site

Assists all customers (retail and shop) in selecting required parts in a friendly, professional ... Assists outside sales representatives with their orders. Makes sure all internal requests for parts ...

VieMed

Oxygen Delivery Technician

Jackson, MS · On-site

$13 - $17/hr

... representative. * Returns and unloads returned rental equipment, assuring proper segregation of ... Customer/Client Focus * Collaboration You will be expected to work Monday through Friday, 8:00 a.m ...

Dobbs Peterbilt

Parts Counterperson

Pearl, MS

... managing return cores and warranty parts. The duties listed below are intended only as ... Contact customers (telemarketing) regarding parts promotional opportunities. * Represent the ...

Advance Auto Parts, Inc.

Store Driver

Pearl, MS · On-site

$13 - $16/hr

Pick, stage and safely deliver parts to pro customers * Pick up returns and cores * Drop off weekly ... Work Environment The work environment characteristics described here are representative of those an ...

Dobbs Peterbilt

Parts Counterperson

Pearl, MS · On-site

... managing return cores and warranty parts. The duties listed below are intended only as ... Contact customers (telemarketing) regarding parts promotional opportunities. * Represent the ...

Advance Auto Parts

Store Driver

Ridgeland, MS · On-site

$13.75 - $16.75/hr

Pick, stage and safely deliver parts to pro customers * Pick up returns and cores * Drop off weekly ... Work Environment The work environment characteristics described here are representative of those an ...

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All JobsCustomer Returns Representative JobsCustomer Returns Representative Jobs in Ridgeland, MS

Customer Returns Representative information

See Ridgeland, MS salary details

$8

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$22

How much do customer returns representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer returns representative in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What does a customer returns representative do?

A Customer Returns Representative is responsible for handling product returns and exchanges for a company. They assist customers with return requests, process refunds or replacements, and ensure all transactions comply with company policies. This role often involves troubleshooting issues, providing excellent customer service, and managing return documentation. Representatives also communicate with other departments to resolve return-related problems and improve the overall returns experience.

What are the key skills and qualifications needed to thrive as a customer returns representative?

To thrive as a Customer Returns Representative, you need strong problem-solving abilities, attention to detail, and familiarity with return policies, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, returns management software, and inventory tracking tools is often required. Excellent interpersonal skills, patience, and clear communication help in managing customer concerns and building positive relationships. These skills ensure efficient and accurate processing of returns, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer returns representatives, and how are they addressed within the team?

Customer Returns Representatives often encounter challenges such as handling dissatisfied customers, managing high volumes of return requests during peak periods, and ensuring accurate processing of returns to maintain inventory integrity. To address these, teams typically provide thorough training on conflict resolution, clear guidelines on return policies, and utilize technology to streamline return tracking. Regular team meetings and support from supervisors also help representatives share best practices and resolve complex cases efficiently.

What is the difference between Customer Returns Representative vs Customer Service Associate?

AspectCustomer Returns RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; training on return policiesHigh school diploma; basic customer service skills
Work EnvironmentRetail stores, warehouses, or call centersRetail stores, call centers, or online support
Employer & Industry UsageRetail, e-commerce, logisticsRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on processing returns and refundsHandles general customer inquiries and support

While both roles involve customer interaction, the Customer Returns Representative specializes in managing product returns, refunds, and exchanges, often requiring knowledge of return policies. The Customer Service Associate provides broader support, addressing various customer questions and issues. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Customer Returns Representative jobs in Ridgeland, MS?

For Customer Returns Representative jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Customer Returns Representative jobs in Ridgeland, MS look for?

The top searched job categories for Customer Returns Representative jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Customer Returns Representative jobs?

Cities near Ridgeland, MS with the most Customer Returns Representative job openings:

Customer Returns Representative jobs near you
Infographic showing various Customer Returns Representative job openings in Ridgeland, MS as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,575 per year, or $15.7 per hour.

Delivery Specialist

bestway

Pearl, MS • On-site

Full-time

Re-posted 10 days ago

Job description

Summary / Objective

At Bestway our Delivery Specialists play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Delivery Specialists to be customer centric individuals that not only deliver products but also deliver an exceptional experience.

Essential Functions

  • Be a Bestway brand ambassador who reflects and promotes Bestway’s commitment to have the best products at the best prices delivered by the best people in the business.

  • Timely deliver, install, and demonstrate products at our customer’s home in a safe and respectful manner.

  • Protect all merchandise with the use of blankets, shrink wrap, and hand trucks while moving or loading product. When in doubt overprotect versus under protect.

  • Have the ability to learn and develop the skill to assemble products as well as do minor touch ups, repairs, and refurbishment to ensure all products are rent ready within 48 hours.

  • Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer’s experience during all customer interaction.

  • Assist in managing customer’s accounts by securing on time payments and collecting on delinquent accounts at customer’s home and in the store.

  • As a brand ambassador always represent yourself and your company in a professional manner. 

  • Complete weekly vehicle inspections ensuring proper maintenance is performed for safe driving and ensure daily that vehicles are clean and stocked with proper tools and accessories.

  • Assist in maintaining the highest quality showroom presentation that creates a customer friendly sales environment.

  • Be responsible for maintaining, organizing, protecting, and storing products in stock room area.

  • Actively learn about the products we offer. Be a product knowledge expert.

  • Use hand receipts on all product returns and payments in the field.

  • Complete all other tasks assigned at the discretion of management.

 

Competencies

  • Have the opportunity to advance to Assistant Manager and beyond.

  • Be able to explain the rental agreement and have a thorough understanding of how it works.

  • Develop sales skills to help grow our customer base, by learning to utilize the “7 Steps to Selling and Renewals.”

  • Distribute flyers and encourage referrals/distribute sales material on a daily basis.

  • Assist sales manager by taking rental orders as well as helping verify orders prior to the delivery.

  • Assist credit manager by learning the “4 Key Principles of Customer Interaction.”

 

Position Type / Expected Hours of Work

This is a full-time position.  Days and hours of work are Monday through Saturday

8:00 a.m. to 6 p.m. and will require additional hours as needed. 

The Delivery Specialists Position is required to embrace and represent the Bestway’s Bring It Values!

  • Caring

  • Integrity

  • Servant Leadership

  • Ownership

  • Fun

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