ZipRecruiter

Log In

1

Customer Returns Associate Jobs in Rialto, CA (NOW HIRING)

Mohawk Industries Inc

Warehouse Associate - CT

Anaheim, CA · On-site

$17.84 - $22.31/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Dal-Tile

Warehouse Associate - CT

Anaheim, CA · On-site

$17.84 - $22.31/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Hertz

Part Time Customer Service Associate

Ontario, CA · On-site

$18.50/hr

The part time Customer Service Associate consults with customers on their car rental. Maximizing ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

United Employment Solutions, Inc.

Be Seen First

Sales Support Associate

Ontario, CA · On-site

$23/hr

Sales Support Associate Location: Ontario, CA Schedule: Full-Time | Monday-Friday | 8:00 AM-5:00 PM ... Returns, Claims & Customer Resolution * Research and process Return Material Authorizations (RMAs ...

New

Living Spaces

Be Seen First

PM Warehouse Associate- Returns Wrapper

Colton, CA · On-site

$17.40 - $22.60/hr

Position Summary ​ The Warehouse Associate 1 is responsible for carrying out the logistics of ... Prepare customers' orders monitors and ensures that outbound furniture is properly assembled * Use ...

New

Mohawk Industries

CSR WAREHOUSE II - SSC

Riverside, CA · On-site

$42K - $53K/yr

As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ... returns, and notifying management of damaged shipments for freight claims. * Operates forklift ...

Dal-Tile

CSR WAREHOUSE II - SSC

Corona, CA · On-site

$42K - $53K/yr

As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ... returns, and notifying management of damaged shipments for freight claims. * Operates forklift ...

Howmet Aerospace

MRB Coordinator

Rancho Cucamonga, CA

$65K - $75K/yr

Process, investigate and disposition RMA's (customer returns) * Interface, investigate and complete ... Associates degree (A.A.) or equivalent from a technical or business school. * Three to five years ...

Walgreens

Customer Service Associate

Victorville, CA

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Riverside, CA

$15.25 - $20.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

previous pagenext page

Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Rialto, CA

Customer Returns Associate information

See Rialto, CA salary details

$8

$17

$27

How much do customer returns associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer returns associate in Rialto, CA is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.28 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What job categories do people searching Customer Returns Associate jobs in Rialto, CA look for?

The top searched job categories for Customer Returns Associate jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Customer Returns Associate jobs?

Cities near Rialto, CA with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Rialto, CA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,746 per year, or $17.2 per hour.

Warehouse Associate - CT

Mohawk Industries, Inc.

Anaheim, CA • On-site

$17.84 - $22.31/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted yesterday

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As a Warehouse Associate, we need someone who will own a variety of material handling duties, including receiving, loading/unloading materials, pulling/assembling customer orders, and conducting inventory checks. This position involves the daily use of forklifts and/or cranes.
Expected base pay rates for the role will be between $17.84 and $22.31 per hour at the commencement of employment. Compensation and range may vary by location. Final base pay is determined based on job-related factors such as work location, skills, experience, education, and training, consistent with applicable state and local laws. Base pay is one component of the total compensation package, which may also include incentive compensation, commissions (if applicable), discretionary bonuses, short- and long-term incentives, and company-sponsored benefits.
Primary Objective
Performs a variety of material handling duties associated with the warehouse.
Primary Function and Scope
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates crane forklift equipment.
  • Maintains a clean and organized facility by sweeping, removing trash, restroom, and performing general office maintenance, etc.
  • May wait on customers and prepare sales slips.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.

Experience and Knowledge Required
  • High School diploma or equivalent experience
  • Forklift experience required
  • Crane forklift experience a plus
  • 1+ years of previous warehouse experience preferred.

Competencies
Basic math skills, organization skills, customer service skills, fluency in English, detail-oriented, and safety-conscious
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be required to safely lift to 70 lbs. Tile boxes or other materials that weigh over 36 inches or more than 70 lbs. require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Apply