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Customer Returns Associate Jobs in Rialto, CA (NOW HIRING)

Imperial Dade

Returns Associate

City Of Industry, CA · On-site

$18.90/hr

Built on strong customer relationships and deep industry knowledge, we go beyond distribution ... Imperial Brady Returns Associate role available in City of Industry! Join a strong and continuously ...

Factory Motor Parts

DC ECOM Warehouse Associate

Anaheim, CA · On-site

$16.75 - $20/hr

Warehouse Associate Join our family as a Warehouse Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Dal-Tile

Warehouse Associate I - Full Time

Anaheim, CA · On-site

$17 - $20/hr

As the Warehouse Associate I, we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Dal-Tile

Warehouse Associate I - FT

Anaheim, CA · On-site

$35K - $41K/yr

As the Warehouse Associate, we need someone who will own a variety of material handling duties such ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Genuine Parts Company

Warehouse Associate

Orange, CA · On-site

$19.80 - $21.77/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

Riverside, CA · On-site

$19.80 - $21.77/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

Corona, CA · On-site

$19.80 - $21.77/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

Anaheim, CA · On-site

$19.80 - $21.77/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Warehouse Associate

Ontario, CA · On-site

$19.80 - $21.77/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

GPC - Genuine Parts Company

Warehouse Associate

Orange, CA · On-site

$19.80 - $21.77/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

GPC - Genuine Parts Company

Warehouse Associate

Anaheim, CA · On-site

$19.80 - $21.77/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

GPC - Genuine Parts Company

Warehouse Associate

Ontario, CA · On-site

$19.80 - $21.77/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Hertz

Customer Service Associate

Ontario, CA · On-site

$18.50/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

GPC - Genuine Parts Company

Warehouse Associate

Corona, CA · On-site

$19.80 - $21.77/hr

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Dal-Tile

Warehouse Associate I - FT

Anaheim, CA · On-site

$35K - $41K/yr

As the Warehouse Associate, we need someone who will own a variety of material handling duties such ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Dal-Tile

Warehouse Associate I - Full Time

Anaheim, CA · On-site

$35K - $41K/yr

As the Warehouse Associate I, we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Mohawk Industries

WAREHOUSE ASSOC I - SSC

Anaheim, CA · On-site

$35K - $41K/yr

As the Warehouse Associate, we need someone who will own a variety of material handling duties such ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Mohawk Industries

WAREHOUSE ASSOC II - SSC

Riverside, CA

$37K - $46K/yr

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Rialto, CA

Customer Returns Associate information

See Rialto, CA salary details

$8

$17

$27

How much do customer returns associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer returns associate in Rialto, CA is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a Customer Returns Associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Rialto, CA? For Customer Returns Associate jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Rialto, CA look for? The top searched job categories for Customer Returns Associate jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Customer Returns Associate jobs? Cities near Rialto, CA with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Rialto, CA as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,746 per year, or $17.2 per hour.

Returns Associate

Imperial Dade

City Of Industry, CA • On-site

$18.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Imperial Dade rating

7.0

Company rating: 7.0 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

236th of 408 rated retail wholesalers

Job description

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution-delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus. #imperialbradyjobs
**All correspondence will come directly from Imperial Brady and not a personal email address.**
Imperial Brady Returns Associate role available in City of Industry! Join a strong and continuously evolving group, helping to continue to grow our business.
The hours for this position are Monday-Friday from 12:00 pm to 8:30 pm or until finished.
You will:
  • Process returns
  • Check-in drivers
  • Verify materials returning after deliveries
  • Use the scanner to update return sheets, identify products, print labels, and
  • Place cases in the proper staging area
  • Process Invoices
  • Review incoming material orders/'pick tickets.'
  • Locate materials on shelves in the warehouse
  • Place materials on the order picker, forklift, or pallet jack
  • Deliver items to the loading area to be wrapped and put on a delivery truck
  • Unload trucks
  • Keep the warehouse clean and organized
  • Collaborate with the team to ensure accurate work

You have:
  • High School Diploma / GED
  • Attention to detail & motivation
  • General computer skills
  • 1 year of experience with a ride-on electric pallet jack & cherry picker
  • Ability to lift 50+ pounds comfortably and unassisted

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
MASSACHUSETTS APPLICANTS:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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