ZipRecruiter

Log In

1

Customer Returns Associate Jobs in Columbia, SC (NOW HIRING)

Food Lion

PT Customer Lead

South Congaree, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... Customer Lead, supervisor to cashiers and helps assist customers with groceries. Food Lion provides ...

Walgreens

Customer Service Associate

Columbia, SC · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Camden, SC · On-site

$11.75 - $16.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC · On-site

$15 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC · On-site

$15 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Ahold Delhaize

PT Customer Lead (506590)

Cayce, SC

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... Service customers Food Lion provides equal employment opportunities to all associates and ...

Ahold Delhaize

PT Customer Lead (450353)

Columbia, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

Ahold Delhaize

PT Customer Lead (438393)

Columbia, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

next page

Showing results 1-20

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Columbia, SC

Customer Returns Associate information

See Columbia, SC salary details

$8

$15

$25

How much do customer returns associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer returns associate in Columbia, SC is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.79 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Columbia, SC?

For Customer Returns Associate jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Columbia, SC look for?

The top searched job categories for Customer Returns Associate jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Customer Returns Associate jobs?

Cities near Columbia, SC with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Columbia, SC as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,978 per year, or $15.9 per hour.

Customer Service Associate (Retail) - Columbia, SC

Hamrick's

Columbia, SC • On-site

$12.25 - $13.50/hr

Other

Posted 8 days ago

Hamrick's rating

3.6

Company rating: 3.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Summary
The Customer Service Associate provides support for the Customer Service Supervisor and is responsible for the financial accountability of the store. This position supervises 10 to 20 cashiers at a time. The customer service associate maintains a positive company image through courteous and professional interactions.
Responsibilities
  • Model and Drive Superior Customer Service.
  • Prepare, audit, and reconcile all funds for daily retail operations including change orders, deposits, bank reconciliation, petty cash, and cashier tils.
  • Manage breaks and lunches for cashiers and support staff to support customer needs.
  • Run reports and audit transactions including voids, returns, employee transactions, etc.
  • Issue correctives (written or verbal) when code of conduct, performance, or policy issues are violated.
  • Address and correct any financial procedure issues found during periodic financial audit from corporate auditing personnel.
  • Train new cashiers or schedule a seasoned cashier to do so.
  • Communicate with corporate partners and leadership when opportunities occur in the financial area
  • Maintain a neat, orderly, and professional front of store area.
  • Maintain the financial paperwork filing (daily, weekly, monthly) per the guidelines
  • Place service calls to appropriate personnel for register equipment, financial equipment, etc.
  • Perform other duties assigned by management
Qualifications
  • Prior knowledge in bookkeeping, bank teller, retail management, or supervising experience preferred.
  • Passion for superior service and helping others.
  • Cheerful and positive attitude.
  • Consistent and reliable
  • Work a flexible schedule.
  • Walking from one area to another frequently; standing required; ability to negotiate stairs.
  • Ability to lift 25 lbs.
Required Experience
  • Prefer cash handling experience
Perks
  • Competitive wages
  • Flexible schedules
  • Closed on Sundays
  • Unique team culture
  • 'Promote from within' philosophy
  • Comprehensive benefit package
  • Employee discount

What Hamrick's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply