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Customer Return Associate Jobs in Columbia, SC (NOW HIRING)

Kroger

STARBUCKS/BARISTA

Columbia, SC · On-site

$14 - $16.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Food Lion

PT Customer Lead

South Congaree, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... Customer Lead, supervisor to cashiers and helps assist customers with groceries. Food Lion provides ...

Walgreens

Customer Service Associate

Columbia, SC

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Camden, SC · On-site

$11.75 - $16.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC · On-site

$15 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Columbia, SC · On-site

$15 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Ahold Delhaize

PT Customer Lead (506590)

Cayce, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... Service customers Food Lion provides equal employment opportunities to all associates and ...

Ahold Delhaize

PT Customer Lead (438393)

Columbia, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Columbia, SC

Customer Return Associate information

See Columbia, SC salary details

$8

$15

$25

How much do customer return associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer return associate in Columbia, SC is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.79 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Columbia, SC?

For Customer Return Associate jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Columbia, SC look for?

The top searched job categories for Customer Return Associate jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Customer Return Associate jobs?

Cities near Columbia, SC with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Columbia, SC as of August 2026, with employment types broken down into 61% Full Time, 23% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $32,978 per year, or $15.9 per hour.

Customer Service Associate (Retail) - Columbia, SC

Hamrick's

Columbia, SC • On-site

$12.25 - $13.50/hr

Other

Posted 9 days ago

Hamrick's rating

3.6

Company rating: 3.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Summary
The Customer Service Associate provides support for the Customer Service Supervisor and is responsible for the financial accountability of the store. This position supervises 10 to 20 cashiers at a time. The customer service associate maintains a positive company image through courteous and professional interactions.
Responsibilities
  • Model and Drive Superior Customer Service.
  • Prepare, audit, and reconcile all funds for daily retail operations including change orders, deposits, bank reconciliation, petty cash, and cashier tils.
  • Manage breaks and lunches for cashiers and support staff to support customer needs.
  • Run reports and audit transactions including voids, returns, employee transactions, etc.
  • Issue correctives (written or verbal) when code of conduct, performance, or policy issues are violated.
  • Address and correct any financial procedure issues found during periodic financial audit from corporate auditing personnel.
  • Train new cashiers or schedule a seasoned cashier to do so.
  • Communicate with corporate partners and leadership when opportunities occur in the financial area
  • Maintain a neat, orderly, and professional front of store area.
  • Maintain the financial paperwork filing (daily, weekly, monthly) per the guidelines
  • Place service calls to appropriate personnel for register equipment, financial equipment, etc.
  • Perform other duties assigned by management
Qualifications
  • Prior knowledge in bookkeeping, bank teller, retail management, or supervising experience preferred.
  • Passion for superior service and helping others.
  • Cheerful and positive attitude.
  • Consistent and reliable
  • Work a flexible schedule.
  • Walking from one area to another frequently; standing required; ability to negotiate stairs.
  • Ability to lift 25 lbs.
Required Experience
  • Prefer cash handling experience
Perks
  • Competitive wages
  • Flexible schedules
  • Closed on Sundays
  • Unique team culture
  • 'Promote from within' philosophy
  • Comprehensive benefit package
  • Employee discount

What Hamrick's employees say

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