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Customer Returns Associate Jobs in Florida (NOW HIRING)

Saks

Returns Desk Associate

Miami, FL · On-site

$17.05 - $21.32/hr

Its unique approach combines an emphasis on the digital customer experience with a strong ... Under the leadership of the Director of Operations, the Return Associate is responsible for ...

Spectraforce Technologies

Customer Service

Lake Mary, FL · On-site

$14 - $19/hr

Facilitate equipment replacements and coordinate customer returns in compliance with applicable ... Associate degree or equivalent work history. * Skills: * Excellent verbal and written communication ...

VIVA

Customer Service Representative

Lake Mary, FL · On-site

$14 - $19/hr

Customer Service I The Associate will be responsible for maintaining accurate patient records and ... Facilitate equipment replacements and coordinate customer returns in compliance with applicable ...

Mindlance

Customer Service I

Lake Mary, FL · On-site

$14 - $19/hr

... returns in compliance with applicable regulations, policies, and procedures. • Schedule annual ... Associate degree or equivalent work history. • Skills: • Excellent verbal and written ...

Dal-Tile

Customer Service/Warehouse Associate - CT

Orlando, FL · On-site

$13.50 - $18.75/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Tjx

Front End Return Associate

Pompano Beach, FL

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Front End Return Associate

Margate, FL · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Front End Return Associate

Margate, FL · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Leonardo DRS

Associate Planner

Melbourne, FL · On-site

Process incoming customer returns and create the resulting manufacturing orders (MOs), setting ... Associate's degree or equivalent combination of education and experience. * Hands-on experience ...

Clark Associates

Front End Associate

Orlando, FL · On-site

$15 - $18/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

Collins Consulting

Customer Service I

Lake Mary, FL · On-site

$14 - $19/hr

Coordinates customer returns * Follows all regulatory policies, procedures, privacy, and security ... Associate degree or equivalent work history * Bilingual-English/Spanish a plus, but not required

Gabe's

Sales Floor Associate

Largo, FL · On-site

$14/hr

... • Place customer returns and go-backs on the appropriate racks always. • Remerchandise ... fellow associates through sharing of knowledge, helping to complete tasks, and assisting in ...

GA Telesis

Customer Support Specialist

Fort Lauderdale, FL · On-site

$17.25 - $23.25/hr

Oversee and manage customer Return Material Authorization (RMA) processes, including detailed ... Associate's degree in business administration, marketing, aviation, finance, or a related field ...

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Customer Returns Associate information

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Florida?

For Customer Returns Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Florida look for?

The top searched job categories for Customer Returns Associate jobs in Florida are:

What cities in Florida are hiring for Customer Returns Associate jobs?

Cities in Florida with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Retail Customer Service and Returns Associate

Orlando, FL • On-site

Ingka External
See more jobs at Ingka Externalexternal

$17.58 - $24.83/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

  • Job ID: 356796
  • Date posted: 25/08/2026
    • Why we will love you
    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
    What you'll be doing day to day
    '- Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience. - Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager. - Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience. - Builds emotional connections through meaningful and empathetic interactions with customers. - Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed. - Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
    Together as a team
    You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!
    Apply now!
    JOB TYPE: Permanent - Part-time BENEFITS ELIGIBLE? No HOURS - HL1 (12-20 hrs/wk) Open availability required Monday-Sunday. SHIFT: Retail Environment, must be able to work nights & weekends. The hourly pay range for this role is $17.58 - $24.83. At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday, and sick time • WiselyPay - get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Thank you for your interest in applying for this role. The anticipated posting closing date is on or around 9/7/26
    Qualifications
    '- 1 year sales or customer service experience preferred.
    The starting rate/ salary for this position ranges from 17.58 USD to 24.83 USD and will be based on relevant work experience.

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