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Customer Returns Associate Jobs in Colorado (NOW HIRING)

Dal-Tile

Warehouse Associate - (FT)

Denver, CO · On-site

$39K - $48K/yr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Denver, CO · On-site

$39K - $48K/yr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Hertz

Customer Service Associate

Montrose, CO · On-site

$19/hr

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Grand Junction, CO · On-site

$19/hr

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Durango, CO · On-site

$18/hr

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

McNichols Co

Shipping & Receiving Associate

Aurora, CO · On-site

$17.25 - $20/hr

The Shipping and Receiving Associate is responsible for performing warehouse functions including ... customer returns and damaged freight. * Provide excellent customer service; answer phone, direct ...

McNichols

Shipping & Receiving Associate

Aurora, CO

$20 - $21/hr

The Shipping and Receiving Associate is responsible for performing warehouse functions including ... customer returns and damaged freight. * Provide excellent customer service; answer phone, direct ...

Hertz

Customer Service Associate

Aspen, CO

$21/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Hertz

Part Time Customer Service Associate

Aspen, CO · On-site

$21/hr

Part Time Customer Service Associate As a Part Time Customer Service Associate, you will be ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Hertz

Customer Service Associate

Aspen, CO · On-site

$21/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Gunnison, CO · On-site

$19/hr

As a flexible Customer Service Associate , you will be interacting with our customers to provide ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Aspen, CO · On-site

$21/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Grand Junction, CO · On-site

$19/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Part Time Customer Service Associate

Aspen, CO

$21/hr

As a Part Time Customer Service Associate , you will be interacting with our customers to provide ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Hertz

Customer Service Associate

Montrose, CO · On-site

$19/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

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Showing results 41-60

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Colorado

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Colorado? For Customer Returns Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Colorado look for? The top searched job categories for Customer Returns Associate jobs in Colorado are:
What cities in Colorado are hiring for Customer Returns Associate jobs? Cities in Colorado with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Warehouse Associate

Black Label Services, Inc

Windsor, CO • On-site

$18 - $23/hr

Full-time

Posted 15 days ago

Job description

Job Type
Full-time
Description
POSITION SUMMARY
The Warehouse Associate position is a hands-on role responsible for material movements within the warehouse including, but not limited to, incoming deliveries, stocking materials, staging materials for upcoming projects, delivery/shipping activities, and inventory counts/accuracy. The Warehouse Associate will ensure the warehouse is always kept clean and organized. This individual must be able to operate a forklift, move inventory, possess strong organizational skills, and demonstrate a team player mentality.
ROLE AND RESPONSIBILITIES
  • Receives items utilizing a 3-way match process verifying packing slip, physical product, and purchase order.
  • Accurately processed receipt transactions and allocations within the ERP System.
  • Ensure items are correctly stocked physically and systematically in the correct bin locations.
  • Process shipments/transfers in the Epicor P21 System and process within the logistics provider systems.
  • Assist walk-in customers in identifying the appropriate products and solutions for their requirements.
  • Creates customer orders in the Epicor P21 system for walk-in customers/front counter sales.
  • Processes customer returns (RMAs) according to the established business processes/guidelines.
  • Performs daily cycle counts and participates within the quarterly physical inventory count process.
  • Performs kitting and hand assembly of pipe stack kits for ease of use for customers/field team.
  • Safely utilizes warehouse equipment (i.e., banding equipment, cutting tools, stairs, forklifts).
  • Ability to exhibit and maintain a helpful, friendly, positive attitude even during stressful situations.
  • Maintains a clean well-organized warehouse that is representative of an industry-leading supplier.
  • Adheres to all company Rules, Guidelines, SOPs, and Work Instructions.
  • Perform any other duties or assignments as directed by Management.

Requirements
QUALIFICATIONS AND EDUCATION REQUIREMENTS
COMPETENCIES
  • Fluent reading, writing, and speaking of the English language
  • Proficiency with Microsoft Office applications (Word, Excel, Outlook)
  • Experience with ERP/accounting software (Epicor Prophet 21, QuickBooks, FreshBooks, or similar)
  • Ability to operate a forklift safely and effectively
  • Strong organizational skills with the ability to prioritize and manage multiple tasks

EDUCATION, EXPERIENCE, CERTIFICATIONS
  • High School Diploma (or equivalent).
  • Associate degree (or equivalent) in logistics, business, or supply chain management preferred.
  • Ability to fluently read, write, and speak the English language.
  • 3-5 years of warehouse management experience. (Preferred)
  • Experience and proficiency within Epicor Prophet 21. (Preferred)

HOURS/SHIFT
  • Day Shift
  • Monday to Friday
  • Available to work extended hours as needed

WORK SETTING/LOCATION
  • In-Person
  • Warehouse Environment

PHYSICAL REQUIREMENTS
  • Ability to work within a warehouse with various temperature ranges throughout the year.
  • Ability to visually read small print.

Salary Description
$18.00 - $23.00/Hour

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