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Customer Returns Associate Jobs in California (NOW HIRING)

Factory Motor Parts

DC ECOM Warehouse Associate

Fullerton, CA · On-site

$16.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Join our family as a Warehouse Associate! We are looking for a skilled individual who ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Factory Motor Parts

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Dal-Tile

Warehouse Associate II

Los Angeles, CA · On-site

$17 - $22/hr

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Dal-Tile

Warehouse Associate II

Los Angeles, CA · On-site

$17 - $22/hr

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Ashby Lumber

Yard Customer Service I

Berkeley, CA · On-site

$19 - $22/hr

Use of return slips for customer returns * Use of order stickers to label orders and special orders including returns * Use of cut sheets and other forms such as farmload pull sheet(s) when ...

Albertsons

Customer Service Clerk

Oceanside, CA

$16.70 - $23.10/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Calabasas, CA

$16.70 - $23.10/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Huntington Beach, CA

$16.70 - $23.10/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Madhappy

Warehouse Associate

Los Angeles, CA · On-site

$18.50 - $24/hr

Warehouse Associate Madhappy is a Los Angeles-based clothing brand made for a community of ... Process customer returns, inspect merchandise, and restock inventory when appropriate * Organize ...

Dal-Tile

Warehouse Associate - FT

San Jose, CA · On-site

$17.78 - $22.11/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Dal-Tile

Warehouse Associate - FT

San Jose, CA · On-site

$17.78 - $22.11/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Dal-Tile

Warehouse Associate - FT

San Jose, CA · On-site

$17.78 - $22.11/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Mohawk Industries

CUSTOMER SERVICE REP II - SSC

Palm Desert, CA · On-site

$44K - $55K/yr

  • Medical

  • Dental

  • Life

  • Retirement

As the Customer Service/Warehouse Associate II will need someone responsible for providing a ... Addresses and resolves customer complaints (returns and order errors). * Performs various office ...

New

DALE HARDWARE

Sales Associate - Nursery

Fremont, CA

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... USA, is looking for Nursery Associates to join our beautiful outdoor garden center ... Accept customer returns graciously keeping in mind to trust your instincts, if it doesn't feel ...

DALE HARDWARE

Sales Associate - Nursery

Fremont, CA · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... USA, is looking for Nursery Associates to join our beautiful outdoor garden center ... Accept customer returns graciously keeping in mind to trust your instincts, if it doesn't feel ...

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Showing results 41-60

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in California

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in California? For Customer Returns Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in California look for? The top searched job categories for Customer Returns Associate jobs in California are:
What cities in California are hiring for Customer Returns Associate jobs? Cities in California with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

DC ECOM Warehouse Associate

Factory Motor Parts

Fullerton, CA • On-site

$16.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Factory Motor Parts rating

6.3

Company rating: 6.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

301st of 362 rated logistics

Job description

Description

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated, detailed, and strives for accuracy. Apply with us today!

Job Responsibilities Include:

  • Accurately Pick and package Customer orders
  • Maintain warehouse organization
  • Professional communication with customers
  • Ability to write customer returns accurately
  • Must be able to handle hazardous materials
  • Must be comfortable operating equipment up to 25 feet in the air
  • Performs other duties as assigned

In addition to the Warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location using a company provided vehicle; per location needs.


Job Requirements:

  • 18 years of age or older
  • High School Diploma or GED equivalent
  • Valid driver's license and clean driving record preferred.
  • 2+ years previous warehouse experience. (order picking and packaging customer orders)
  • Cherry picker/Big Joe experience is a plus.
  • High attention to detail with a positive work ethic
  • Ability to lift up to 75 lbs.
  • Ability to interact with various levels of management and customers

We are an EEOC/AA Employer.

An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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