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Customer Return Associate Jobs in Riverside, CA (NOW HIRING)

As the Warehouse Associate I, we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Warehouse Associate I - FT

Anaheim, CA · On-site

$35K - $41K/yr

As the Warehouse Associate, we need someone who will own a variety of material handling duties such ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Warehouse Associate I - FT

Anaheim, CA · On-site

$35K - $41K/yr

As the Warehouse Associate, we need someone who will own a variety of material handling duties such ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

As the Warehouse Associate I, we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Supply Associate

Redlands, CA · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Murrieta, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Wildomar, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Wildomar, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Redlands, CA · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Menifee, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Menifee, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Murrieta, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Showing results 21-40

Customer Return Associate information

See Riverside, CA salary details

$9

$17

$28

How much do customer return associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer return associate in Riverside, CA is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Riverside, CA? For Customer Return Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Riverside, CA look for? The top searched job categories for Customer Return Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Return Associate jobs? Cities near Riverside, CA with the most Customer Return Associate job openings:
Infographic showing various Customer Return Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 64% Full Time, 20% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $37,189 per year, or $17.9 per hour.

Customer Service Warehouse Associate

Ewing Outdoor Supply

Moreno Valley, CA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Ewing Outdoor Supply rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

105th of 415 rated retail wholesalers


Job description

Location:

Branch #123 - Moreno Valley

6479 Box Springs Blvd

Riverside, CA 92507

Pay: $20 - DOE

We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.


Responsibilities
  • Go the extra mile to engage customers
  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with your team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services
  • Deliver a wide variety of items to different addresses and through different routes
  • Follow routes and time schedule
  • Load, unload, prepare, inspect and operate a delivery vehicle
  • Ask for feedback on provided services and resolve clients’ complaints
  • Inform customers about new products and services
  • Follow DOT regulations and safety standards

Requirements

  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Basic math skills
  • Be able to lift 50-70 pounds
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Valid professional driver’s license
  • Excellent organizational and time management skills
  • Good driving record with no traffic violations


Bonus Points for the Following*

  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
  • Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
  • Knowledge of inventory stocking procedures

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Profit Sharing


We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren’t for you!


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