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Customer Return Associate Jobs in Reno, NV (NOW HIRING)

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Sparks, NV

$14.75 - $20.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Inventory/Logistics Associate

Sparks, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow inventory Associate

Sparks, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Sun Valley, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow inventory Associate

Sun Valley, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow inventory Associate

Reno, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Verdi, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Floriston, CA · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow inventory Associate

Floriston, CA · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow inventory Associate

Reno, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Flow inventory Associate

Sparks, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Verdi, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Logistics Associate

Incline Village, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Logistics Associate

Verdi, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Inventory/Supply Associate

Sun Valley, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Showing results 41-60

Customer Return Associate information

See Reno, NV salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer return associate in Reno, NV is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Reno, NV? For Customer Return Associate jobs in Reno, NV, the most frequently searched job titles are:
What cities near Reno, NV are hiring for Customer Return Associate jobs? Cities near Reno, NV with the most Customer Return Associate job openings:
Infographic showing various Customer Return Associate job openings in Reno, NV as of August 2026, with employment types broken down into 65% Full Time, 19% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $35,542 per year, or $17.1 per hour.

Counter Sales Service Associate - Johnstone Supply Sparks

Johnstone Supply

Sparks, NV • On-site

$25.42 - $28.89/hr

Full-time

Medical, Retirement

Posted 5 days ago


Johnstone Supply rating

7.5

Company rating: 7.5 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

174th of 416 rated retail wholesalers


Job description

Join Our Team as a Counter Sales and Service Associate!

Are you passionate about customer service, sales, and the HVAC/R industry? Do you enjoy helping people find the right solution while working in a fast-paced, team-oriented environment? We’re looking for a Counter Sales and Service Associate to join our branch operations and be the face of Johnstone Supply for our valued customers.

If you're ready to build your knowledge, support contractors, and grow your career, this could be the opportunity for you

What You’ll Do:

  • Deliver prompt, friendly, and professional service to customers in person, over the phone, and online.
  • Help customers select the right products by understanding their needs and offering expert guidance.
  • Process sales transactions accurately using our point-of-sale system.
  • Handle customer returns, warranties, and follow-ups with efficiency and care.
  • Maintain showroom appearance and ensure seasonal and promotional readiness.
  • Recommend additional products and solutions to maximize customer success.
  • Learn and grow your product knowledge through training and self-guided learning.
  • Support warehouse operations as needed, including shipping, receiving, and stocking.

What We’re Looking For:

  • At least 2 years of customer service or sales experience, ideally in HVAC/R or a related industry.
  • Strong communication and multitasking skills—you’re great with people and detail-oriented.
  • A problem-solver with a helpful attitude and a desire to serve.
  • Team player who enjoys collaborating and creating positive customer experiences.
  • Basic computer and math skills; experience with point-of-sale systems is a plus.
  • High school diploma or GED required.

Why You’ll Love Working Here:

  • Competitive pay based on experience
  • Health benefits starting the 1st of the month after 60 days
  • 401(k) eligibility after 90 days of employment
  • On-the-job training and development opportunities
  • Supportive leadership and an inclusive, team-first culture
  • Stability in a company with strong values and a clear mission

We’re more than just a supply house—we’re a trusted partner to our customers and a rewarding place to build your future.

Ready to serve, solve, and grow?

Apply now and join our team at Johnstone Supply!


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