ZipRecruiter

Log In

1

Customer Return Associate Jobs in Reno, NV (NOW HIRING)

Hamilton Medical

Customer Service Representative

Reno, NV · On-site

$22.35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Facilitate customer returns per the RGA/RMA procedures. * Process credit memos once items have been ... Associate's degree preferred. * Minimum of one (1) year of customer service experience required.

Hamilton Medical, Inc.

Customer Service Representative

Reno, NV · On-site

$22.35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Facilitate customer returns per the RGA/RMA procedures. * Process credit memos once items have been ... Associate's degree preferred. * Minimum of one (1) year of customer service experience required.

Smith's Food and Drug

Starbucks Barista

Carson City, NV · On-site

$13.75 - $17/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger Family of Companies

MURRAY'S/CLERK

Reno, NV · On-site

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to; treating our customers ...

Carmax

Supply Associate

Reno, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Floriston, CA · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Sparks, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Incline Village, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Floriston, CA · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Sun Valley, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Reno, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Verdi, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Incline Village, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Sparks, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Verdi, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Sun Valley, NV · On-site

$19.43 - $27.09/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

previous pagenext page

Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Reno, NV

Customer Return Associate information

See Reno, NV salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer return associate in Reno, NV is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Reno, NV? For Customer Return Associate jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Reno, NV look for? The top searched job categories for Customer Return Associate jobs in Reno, NV are:
What cities near Reno, NV are hiring for Customer Return Associate jobs? Cities near Reno, NV with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Reno, NV as of August 2026, with employment types broken down into 65% Full Time, 19% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $35,542 per year, or $17.1 per hour.

Customer Service Representative

Hamilton Medical

Reno, NV • On-site

$22.35/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Hamilton Medical rating

9.7

Company rating: 9.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Company Overview
Hamilton Medical was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care - to anyone, anywhere.
Responsibilities
The Customer Service Coordinator performs tasks proficiently within the primary assigned department and provides additional support to other departments. This includes, but is not limited to, customer service, warehousing, purchasing and inventory controls. The responsibiliites include, but are not limited to:
  • Answer all incoming calls in a friendly and professional manner and direct phone calls as appropriate.
  • Receive and process incoming customer purchase orders, release orders to the warehouse, and send sales order confirmations to customers.
  • Ensure customer purchase orders have the correct shipping address, attention line, and matches the information on the purchase order. As needed, contact customers regarding any pricing discrepancies.
  • Send customer invoices via USPS mail, e-mail, and customer service portals as requested.
  • Set-up new customer accounts in the ERP system and update CRM with buyer and AP contact information.
  • Provide information to customers regarding their purchases; including but not limited to sales order confirmation, backorder detail, substitution information, tracking, proof of delivery, and invoicing.
  • Facilitate customer returns per the RGA/RMA procedures.
  • Process credit memos once items have been returned to inventory.
  • Update the CRM with customer complaints or interactions with customers.
  • Support service department billing and processing of related miscellaneous inventory transactions.
  • Maintain stock of envelopes and all postage supplies.
  • Process all demo sales to include informing service department of need, processing sales orders, providing the warehouse shipping documents and updating the installation calendar with shipping information.
  • Process all trade-in credit memos for capital orders and provide the customer with the trade-in documentation.
  • Rotate staff to ensure reception desk coverage.
  • Proficient at functional operations (including but not limited to): enter sales orders, create return orders, look up pricing, and train new employees on CS tasks.
  • Keep up-to-date on all applicable policies and procedures.
  • Document procedures for all tasks/duties and update as necessary to keep procedures current.
  • Exhibit a willingness to accept additional projects, as related to essential job functions, as requested.
Qualifications
  • Proficient in Word and Excel.
  • Strong communication (verbal and written) and interpersonal skills.
  • Ability to identify deficiencies in customer interaction, including documentation, to effectively correct and notify relating departments of deficiencies.
  • Take corrective action when needed.
  • Display willingness and competence in supporting department goals as they relate to Company goals.
  • Proactively display willingness and competence in interacting with other departments and management in assessing and improving processes.
  • Ability to perform tasks in the departments outside of primary assigned department and demonstrate support of departmental objectives (i.e. cross trained staff).
  • Flexible and able to accept change.
  • Ability to work within a team environment as well as independently.
Education/Experience
  • Minimum of High School diploma required; Associate's degree preferred.
  • Minimum of one (1) year of customer service experience required.
About Hamilton
  • Established, stable, and reliable company.
  • Comprehensive benefits package: medical, dental, vision insurance; paid vacation and sick time; disability insurance; 401(k); tuition reimbursement; and more.
  • Engaging and innovative design projects.
  • Strong opportunities for professional growth.
  • Commitment to sustainable design practices.
  • Personal Protective Equipment (PPE) may be required (provided by employer).
  • Drug and background screenings required.

Mid Salary
USD $22.35/Hr.

What Hamilton Medical employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply