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Customer Return Associate Jobs in McLean, VA (NOW HIRING)

365BOOKSPRO

US Tax Specialist

Oxon Hill, MD · Remote

$1.1K - $1.5K/mo

Our firm is searching for a dynamic, proven multi-tasker to fill the role of Tax Return Associate ... Customer service attitude * Ability to prioritize numerous tasks quickly * Two years Pro Series tax ...

365BOOKSPRO

US Tax Specialist

Oxon Hill, MD · Remote

$1.1K - $1.5K/mo

Our firm is searching for a dynamic, proven multi-tasker to fill the role of Tax Return Associate ... Customer service attitude * Ability to prioritize numerous tasks quickly * Two years Pro Series tax ...

Clark Associates

Front End Associate

District Heights, MD · On-site

$17 - $20.50/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Process customer returns and ensure items are restocked appropriately * Expedite customer flow ...

Albertsons

Customer Service Clerk

Silver Spring, MD · On-site

$15 - $21/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Walgreens

Customer Service Associate

Springfield, VA · On-site

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Potomac, MD · On-site

$15 - $20.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Washington, DC

$16 - $22/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Fairfax, VA · On-site

$14.50 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Alexandria, VA · On-site

$15.50 - $21.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Fairfax, VA

$14.50 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Annandale, VA · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Vienna, VA

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in McLean, VA

Customer Return Associate information

See McLean, VA salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer return associate in McLean, VA is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What job categories do people searching Customer Return Associate jobs in McLean, VA look for?

The top searched job categories for Customer Return Associate jobs in McLean, VA are:

What cities near McLean, VA are hiring for Customer Return Associate jobs?

Cities near McLean, VA with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in McLean, VA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,034 per year, or $17.3 per hour.

US Tax Specialist

365BOOKSPRO

Oxon Hill, MD • Remote

$1.1K - $1.5K/mo

Full-time

Medical, Dental

Re-posted 10 days ago

Job description

​​Role and Responsibilities​ 

We are a rapidly growing firm which seeks to be different from any place you have ever worked!  We work with passion and determination, always expecting nothing less than excellence.   

Our firm is searching for a dynamic, proven multi-tasker to fill the role of Tax Return Associate.    You will be expected to prepare 1040, Schedule C, Schedule E, 1041, Corporate returns (partnership, S Corp, C Corp, LLC) Amended returns may be required of you as well.    You will be asked to perform other duties as needed. 

As we are a rapidly growing company, this is not simply a job; it’s a career path.  We want you grow with us.  We believe in rewarding hard work and determination.   

We are a unique company and you will need unique skillset to be considered: 

  • You must have a team player mentality 

  • Proven success in a tax preparation role 

  • Proficiency in Microsoft Office Suite is a must 

  • Solid written and verbal communication skills 

  • Ability to be resourceful and proactive in a fast -paced environment  

  • Multitasking is a MUST 

  • Customer service attitude  

  • Ability to prioritize numerous tasks quickly 

  • Two years Pro Series tax software experience  

  •  Understanding of financial statements is a plus 

Company Description

Our client specializes in Small to Medium sized Government Contractor Businesses and pride ourselves on providing best-in-class accounting software with high quality professional services to include system implementation, administration and bookkeeping services.