ZipRecruiter

Log In

1

Customer Return Associate Jobs in Hampton, VA (NOW HIRING)

Born Primitive

Returns Associate

Virginia Beach, VA · On-site

$20/hr

... return apparel to inventory. Responsibilities Returns Department Support: • Scan, sort and ... handle customer returns in accordance with company policies. • Investigate and resolve issues ...

Kroger

Starbucks Barista

Suffolk, VA · On-site

$12.50 - $15.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

STARBUCKS/BARISTA

Chesapeake, VA · On-site

$13.25 - $15.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Hayes, VA · On-site

$12.50 - $15.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Chesapeake, VA · On-site

$12.75 - $15.75/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Walgreens

Customer Service Associate

Portsmouth, VA · On-site

$14.25 - $19.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Virginia Beach, VA · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Newport News, VA

$13.75 - $19/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Suffolk, VA · On-site

$13.75 - $19/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Norfolk, VA · On-site

$14.25 - $19.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Virginia Beach, VA

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Newport News, VA

$13.75 - $19/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Virginia Beach, VA · On-site

$13 - $17.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Virginia Beach, VA · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Virginia Beach, VA · On-site

$13 - $17.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Suffolk, VA · On-site

$13.75 - $19/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

next page

Showing results 1-20

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Hampton, VA

Customer Return Associate information

See Hampton, VA salary details

$8

$16

$26

How much do customer return associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer return associate in Hampton, VA is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.61 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Hampton, VA?

For Customer Return Associate jobs in Hampton, VA, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Hampton, VA look for?

The top searched job categories for Customer Return Associate jobs in Hampton, VA are:

What cities near Hampton, VA are hiring for Customer Return Associate jobs?

Cities near Hampton, VA with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Hampton, VA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,450 per year, or $16.6 per hour.

Returns Associate

Born Primitive

Virginia Beach, VA • On-site

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you ready to build a career that's not just a job but a meaningful journey? At Born Primitive, we offer more than just work - we offer a dynamic, collaborative environment where passion meets purpose. With exceptional work-life balance and a team that feels like family, you'll thrive both personally and professionally.
Born Primitive is proudly Veteran-owned and operated, deeply rooted in the values that make our nation great: sacrifice, honor, and unwavering commitment to freedom. We're inspired by the men and women who embody these principles, and we strive to carry their legacy forward. Our team members don't just work here - they reflect these values in everything they do, becoming a vital part of a mission larger than themselves.
If you're passionate about making an impact and want to grow with a company that stands for something greater, Born Primitive might be the perfect fit for you. Join us, and be part of a team that inspires and uplifts, every single day.
The Returns Associate will serve as a versatile team member by assisting the returns and exchanges team as they process returns and aim to return apparel to inventory.
Responsibilities
Returns Department Support:
• Scan, sort and organize returns inventory
• Process and handle customer returns in accordance with company policies.
• Investigate and resolve issues related to product returns, ensuring customer satisfaction.
• Collaborate with the Returns team to optimize processes and minimize return-related challenges.
Versatility and Adaptability:
• Serve as a floater between the different tasks associated with the Returns department as needed.
• Quickly adapt to changing priorities and assist in areas with high demand or staffing shortages.
• Maintain a high level of proficiency to ensure effective support.
Flexibility in Dynamic Work Environments:
• Recognize that the Returns Department may experience fluctuations in business demands.
• Be flexible and able to switch gears constantly to meet the evolving needs of the business, including providing support to other departments
• Contribute to a collaborative and positive work environment, supporting team members during peak periods.
Brand & Product Knowledge
• Develop a deep understanding of our brand, products, and services.
• Stay informed about product features, specifications, and updates.
• Utilize brand and product knowledge to enhance customer interactions and provide accurate information.
Minimum Qualifications:
• High School Diploma or equivalent (Required)
• Bachelor's Degree or Equivalent Work Experience (Preferred)
• 2+ years of related customer contact/ service industry experience preferred.
• Apparel Industry Experience (Preferred)
• Ability to work in a fast-paced environment and remain flexible to constant changes
• Good communication skills and ability to work with a team
• Strong computer skills and the ability to learn new programs quickly
• Create and maintain a quality, professional work environment. Maintain a positive relationship with all co-workers and colleagues
• Must be available to work flex schedule of Monday - Friday, 8 hours per day between 7:00am and 5:00pm. Occasional weekends and holidays.
• Must be willing and able to lift packages anywhere from 2-50lbs.
Required Characteristics:
• Ability to work under pressure and in various climates, heat or cold
• Efficient and professional communication skills to engage with customers
• Will be trained to use multiple software programs
• Ability to thrive in a quickly growing and very fast paced work environment
• Quality organizational skills
• Ability to work with a diverse group of individuals
Compensation Information: Born Primitive is committed to pay transparency. The compensation for this position is $20.00/hour. This is a full-time hourly position. This position may also be eligible for additional benefits and incentive compensation, where applicable.

Apply