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Customer Return Associate Jobs in Irving, TX (NOW HIRING)

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Dal-Tile

Customer Service/Warehouse Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Essendant

Distribution Associate

Irving, TX · On-site

$15.50 - $20.75/hr

Customer return processing * Full case order selecting and replenishment processing * Order ... Associate Kiosks etc. * Ability to lift up to 80 lbs * Ability to follow simple directions (verbal ...

Essendant

Distribution Associate

Irving, TX · On-site

$15.50 - $20.75/hr

Customer return processing * Full case order selecting and replenishment processing * Order ... Associate Kiosks etc. * Ability to lift up to 80 lbs * Ability to follow simple directions (verbal ...

Essendant

Distribution Associate - (DA 2) Part Time

Irving, TX · On-site

$15.50 - $20.75/hr

... Customer return processing o Full case order selecting and replenishment processing o Order ... Associate Kiosks etc. • Ability to lift up to 80 lbs • Ability to follow simple directions ...

Bass Pro Shops

Customer Service Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Hertz

Customer Service Associate

Dallas, TX

$17.50/hr

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Synnex

RMA Associate I

Fort Worth, TX

$17/hr

RMA Associate I $17.00 per hour Hours: 5:30am-2:00pm M-F *Over time may be required depending on ... Prepare customer returns for receiving * Create material transfers and return-to-stock (RTS) orders

TD Synnex

RMA Associate I

Keller, TX · On-site

$17/hr

RMA Associate I $17.00 per hour Hours: 5:30am-2:00pm M-F *Over time may be required depending on ... Prepare customer returns for receiving * Create material transfers and return-to-stock (RTS) orders

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Irving, TX

Customer Return Associate information

See Irving, TX salary details

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$16

$26

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Irving, TX is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Irving, TX?

For Customer Return Associate jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Irving, TX look for?

The top searched job categories for Customer Return Associate jobs in Irving, TX are:

What cities near Irving, TX are hiring for Customer Return Associate jobs?

Cities near Irving, TX with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Irving, TX as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,230 per year, or $16.5 per hour.

Returns Associate

Arteriors Home

Lewisville, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Overview

Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth.

With a belief that diversity and inclusiveness breeds innovation and forward-thinking design, we have assembled a curious team that questions the status quo.

The Returns Associate represents the Arteriors' brand through superior inspection of incoming goods and returns handling.  Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction. To land this gig, you'll need a High School diploma or equivalent and be available to work Monday-Friday, 6a-2:30pm with occasional Saturday work.

This job might be for you if:
  • You can lift up to 75 pounds, grasp, bend, stand and walk throughout a non-climate controlled warehouse for extended periods of time.
  • You are a strong problem-solver with a track record for being proactive and solutions driven.
  • You are able to manage multiple projects with a sense of urgency and achieve timely, accurate results
  • You have an ability to work autonomously while still being highly collaborative.
  • You have excellent teamwork, communication, and organization skills.
  • You are curious about how you can help utilize digital analytics to better serve our customers.
  • You thrive in a fast paced, entrepreneurial environment and are a self-motivated, confident, energetic and creative individual. 
What's in it for you:
  • Monday-Friday, 1st shift, schedule
  • Medical, dental and vision insurance available the first day of the month after hire date
  • 401k with employer matching
  • Up to 3 Weeks of Paid Time Off
  • Paid Volunteer Days, allowing you to give back to your community
  • 9 paid holidays
  • Annual bonus potential and merit increase potential
  • Generous employee discount
  • Employee referral bonus
Employment Type: FULL_TIME

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