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Customer Return Associate Jobs in Houston, TX (NOW HIRING)

Yqn Logistics

Warehouse Associate

Katy, TX · On-site

$17/hr

Warehouse Associate Katy, Tx YQN is a leading one-stop international logistics online services ... Process customer return packages by unpacking, verifying contents, and sorting according to ...

YQN

Warehouse Associate

Katy, TX

$17/hr

Process customer return packages by unpacking, verifying contents, and sorting according to established standards * Accurately enter return data into the system and update inventory records * Handle ...

YQN

Warehouse Associate

Katy, TX · On-site

$17/hr

Process customer return packages by unpacking, verifying contents, and sorting according to established standards * Accurately enter return data into the system and update inventory records * Handle ...

YQN

Warehouse Associate

Katy, TX

$17/hr

Process customer return packages by unpacking, verifying contents, and sorting according to established standards * Accurately enter return data into the system and update inventory records * Handle ...

YQN

Warehouse Associate

Katy, TX · On-site

$17/hr

Process customer return packages by unpacking, verifying contents, and sorting according to established standards * Accurately enter return data into the system and update inventory records * Handle ...

YQN

Warehouse Associate

Katy, TX · On-site

$17/hr

Process customer return packages by unpacking, verifying contents, and sorting according to established standards * Accurately enter return data into the system and update inventory records * Handle ...

PGA TOUR Superstore

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Katy, TX

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Customer Service / Sales Associate EMPLOYER: Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales ... Accurately process customer orders, returns, and exchanges using the company's POS and sales ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Customer Service / Sales Associate EMPLOYER: Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales ... Accurately process customer orders, returns, and exchanges using the company's POS and sales ...

Southwest Freight Inc.

Be Seen First

Customer Service Associate

Houston, TX · On-site

$17 - $24/hr

... Freight Station Associate that is motivated, understands the workflow, and customer service ... We are a family business that takes care of their employees and expects the same in return. It is a ...

Amphenol

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Associate's degree in a technical or related discipline preferred * Minimum of 5 years of ... Manage customer returns, exchanges, and warranty claims in accordance with company policies

Amphenol

Customer Service Representative

Houston, TX · On-site

$13.75 - $18.75/hr

Associate's degree in a technical or related discipline preferred * Minimum of 5 years of ... Manage customer returns, exchanges, and warranty claims in accordance with company policies

The Stewart Organization

Be Seen First

Logistics Associate

Houston, TX · On-site

$20/hr

Logistics Associate The Stewart Organization, Inc. In 1981, Walter Stewart founded The Stewart ... Customer returns, performing monthly cycle counts, ensuring warehouse orderliness * Team Order ...

Posted today

Dal-Tile

Warehouse Associate - FT

Houston, TX · On-site

$15.25 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Dal-Tile

Warehouse Associate - FT

Houston, TX · On-site

$14 - $16.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Houston, TX

Customer Return Associate information

See Houston, TX salary details

$8

$16

$26

How much do customer return associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer return associate in Houston, TX is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.37 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Houston, TX?

For Customer Return Associate jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Houston, TX look for?

The top searched job categories for Customer Return Associate jobs in Houston, TX are:

What cities near Houston, TX are hiring for Customer Return Associate jobs?

Cities near Houston, TX with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Houston, TX as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,042 per year, or $16.4 per hour.

Warehouse Associate

Yqn Logistics

Katy, TX • On-site

$17/hr

Other

Re-posted 22 days ago

Job description

Warehouse Associate

Katy, Tx

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. 'Simple shipping and easy freight' is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

Responsibilities
  • Process customer return packages by unpacking, verifying contents, and sorting according to established standards
  • Accurately enter return data into the system and update inventory records
  • Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re-shipments
  • Follow up on operational tickets related to replacement shipments and product exchanges
  • Maintain organized return documentation and generate reports as needed
  • Perform other duties as assigned by the supervisor
Requirements
  • Must have legal authorization to work in the U.S.
  • Able to communicate effectively in English on a daily basis
  • Strong interpersonal and communication skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Detail-oriented, patient, and highly responsible
  • Strong organizational and time management skills
  • Ability to speak Chinese (Mandarin) is a plus, but not required

Job Type: Full-time

Work Location: In person

Starting Pay: $17.00 per hour + OT

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