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Customer Return Associate Jobs in Florence, SC (NOW HIRING)

Hamrick's Inc.

Fitting Room Associate (Store #15)

Florence, SC · On-site

$14.50 - $16.75/hr

Report all lost fitting room numbers or suspicious customers to management and loss prevention team. * Partner with department associates to return unwanted items to the sales floor. * Maintain a ...

Five Below

Sales Associate

Florence, SC · On-site

$11 - $15/hr

... customer issues and use product knowledge to offer alternative solutions, aiming to turn returns ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Five Below

Sales Associate

Florence, SC · On-site

$11 - $15/hr

... customer issues and use product knowledge to offer alternative solutions, aiming to turn returns ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

Cheney Brothers & Affiliates

Class B Driver

Florence, SC · On-site

$22/hr

Loads customer returns on to trailer and secure trailer doors. * Ensures that tractor, trailer, and ... Our Cheney Brothers family of over 3,000 dedicated associates have access to world-class leadership ...

New

Cheney Brothers & Affiliates

Class B Driver

Florence, SC · On-site

$22/hr

Loads customer returns on to trailer and secure trailer doors. * Ensures that tractor, trailer, and ... Our Cheney Brothers family of over 3,000 dedicated associates have access to world-class leadership ...

New

Home Depot

Cashier

Florence, SC · On-site

$11.25 - $15.50/hr

... Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Florence, SC · On-site

$11.25 - $15.50/hr

... Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Chico's FAS, Inc.

Sales - Chico's

Florence, SC · On-site

$13.50 - $18.25/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... returns and exchanges, security practices and other applicable operations. * Reinforces buying ...

Belk

Seasonal Associate - Florence SC

Florence, SC · On-site

$14 - $15.25/hr

Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...

Belk

Seasonal Associate - Florence SC

Florence, SC

$14.50 - $16/hr

Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. * Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing ...

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Florence, SC

Customer Return Associate information

See Florence, SC salary details

$8

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$26

How much do customer return associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer return associate in Florence, SC is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.61 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What job categories do people searching Customer Return Associate jobs in Florence, SC look for?

The top searched job categories for Customer Return Associate jobs in Florence, SC are:

What cities near Florence, SC are hiring for Customer Return Associate jobs?

Cities near Florence, SC with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Florence, SC as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,461 per year, or $16.6 per hour.

Fitting Room Associate (Store #15)

Florence, SC • On-site

Hamrick's Inc.
See more jobs at Hamrick's Inc.external

$14.50 - $16.75/hr

Part-time

Re-posted 27 days ago

Hamrick's rating

3.6

Company rating: 3.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Summary
The Fitting Room associate provides assistance to customers in our fitting rooms. This position is critical to preventing loss through shoplifting in this area by delivering superior service.
Responsibilities
  • Provide superior customer service (assist customers with their buying decisions, build their purchase through service.)
  • Follow guidelines to allow customers into fitting rooms properly to reduce theft opportunities.
  • Report all lost fitting room numbers or suspicious customers to management and loss prevention team.
  • Partner with department associates to return unwanted items to the sales floor.
  • Maintain a clean and organized work area (mirrors, dust fixtures and top of wall frames, sweep and vacuum floors, etc.)
  • Support the freight team in processing goods to the floor while serving the customer in the fitting room.
  • Assist team members and help in other areas as directed by supervisor or management.

Qualifications
  • Passion for superior service and helping others
  • Cheerful and positive attitude
  • Consistent and reliable
  • Work a flexible schedule.
  • Ability to bend, stoop and stand for long periods of time
  • Ability to lift up to 25 lbs. on a regular basis
  • Must be 16 years or older

Perks
  • Competitive wages
  • Flexible schedules
  • Closed on Sundays
  • Unique team culture
  • 'Promote from within' philosophy
  • Comprehensive benefit package
  • Employee discount

What Hamrick's employees say

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