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Customer Return Associate Jobs in Indiana (NOW HIRING)

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Mitchell, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Evansville, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Mitchell, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Marion, IN

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Bloomfield, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Jay C Stores

PHARMACY/STAFF PHARMACIST

Charlestown, IN · On-site

$54.75 - $64.25/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... associates, special projects, inventory management, and new store/remodel set-up * Administer ...

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Seymour, IN

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Muncie, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Seymour, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Seymour, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Loogootee, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Seymour, IN

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Seymour, IN

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Seymour, IN

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Muncie, IN

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Newburgh, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Jasper, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Ruler Foods

CUSTOMER SVC/SHIFT LEADER

Salem, IN · On-site

Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

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Showing results 41-60

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Indiana

Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Indiana? For Customer Return Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Indiana look for? The top searched job categories for Customer Return Associate jobs in Indiana are:
What cities in Indiana are hiring for Customer Return Associate jobs? Cities in Indiana with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Indiana as of August 2026, with employment types broken down into 64% Full Time, 20% Part Time, and 16% Temporary. Highlights an 80% In-person, and 20% Hybrid job distribution.

CUSTOMER SVC/SHIFT LEADER

Ruler Foods

Mitchell, IN • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in absence of Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we're proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky and Ohio.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ruler family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - Any previous supervisory/leadership experience - Past work record reflects dependability and integrity - Ability to pass a pre-employment background check - Knowledge of basic math - Effective communication and reading skills - Ability to handle stressful situations- Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning - Assist store management and team members in the achievement of a favorable customer shopping experience - Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives - Work with team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans - Drive sales working with store management team to maximize sales and profits while managing shrink - Assist the store management team in reducing turnover, increasing retention and maintaining consistent store operations - Assist with the management of labor and supply costs to meet customer service and financial targets - Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures - Maintain an awareness of inventory and stocking conditions to capture ordering system integrity - Display positive attitude - Stay current with present, future, seasonal and special ads - Adhere to all food safety regulations and guidelines - Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management - Report all safety risks or issues, and illegal activity, including robbery, theft or fraud - Adhere to all local, state and federal laws, and company guidelines - Oversee the total store operations in absence of store management - Maintain flexibility to work any shift, ability to open or close store - Promote trust and respect among team members - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store - Achieve a satisfactory level of technical and professional skills or knowledge in position and related areas - Gain and maintain knowledge of products sold; respond to questions and make suggestions about products - Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists - Must be able to perform the essential job functions of this position with or without reasonable accommodation

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