Client Retention Specialist
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships ... Excellent communication, organization, and customer service skills * Ability to manage multiple ...
Client Retention Specialist
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships ... Excellent communication, organization, and customer service skills * Ability to manage multiple ...
Client Retention Specialist
Tampa, FL · On-site
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships ... Excellent communication, organization, and customer service skills * Ability to manage multiple ...
Client Retention Specialist
Tampa, FL · On-site
$13.50 - $18.50/hr
As a Client Retention Specialist , you'll play a key role in strengthening client relationships ... Excellent communication, organization, and customer service skills * Ability to manage multiple ...
... customer retention. Sales constitute all the processes and functions required to obtain inside ... Manage ongoing performance by monitoring and coaching the Rental Account Managers' effectiveness ...
... customer retention. Sales constitute all the processes and functions required to obtain inside ... Manage ongoing performance by monitoring and coaching the Rental Account Managers' effectiveness ...
... customer retention. Sales constitute all the processes and functions required to obtain inside ... Manage ongoing performance by monitoring and coaching the Rental Account Managers' effectiveness ...
... customer retention. Sales constitute all the processes and functions required to obtain inside ... Manage ongoing performance by monitoring and coaching the Rental Account Managers' effectiveness ...
This role combines strategic account management and sales leadership responsibilities in a dynamic ... and customer retention goals. * Develop and execute strategic sales and aftermarket growth ...
This role combines strategic account management and sales leadership responsibilities in a dynamic ... and customer retention goals. * Develop and execute strategic sales and aftermarket growth ...
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Quick apply
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal ... SLED Account Growth & Retention: Manage a portfolio of state, local government, and education ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal ... SLED Account Growth & Retention: Manage a portfolio of state, local government, and education ...
Director of Operations
Tampa, FL · On-site
Build strong relationships with customer decision-makers * Develop growth and retention plans for strategic and at-risk accounts * Conduct weekly account reviews and hold Account Managers accountable ...
Director of Operations
Tampa, FL · On-site
Build strong relationships with customer decision-makers * Develop growth and retention plans for strategic and at-risk accounts * Conduct weekly account reviews and hold Account Managers accountable ...
VP, Customer Success & Retention
Tampa, FL · On-site
The Role You'll own Customer Success and the retention number that comes with it. That means two ... You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ...
VP, Customer Success & Retention
Tampa, FL · On-site
The Role You'll own Customer Success and the retention number that comes with it. That means two ... You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ...
VP, Customer Success & Retention
Tampa, FL · On-site
The Role You'll own Customer Success and the retention number that comes with it. That means two ... You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ...
VP, Customer Success & Retention
Tampa, FL · On-site
The Role You'll own Customer Success and the retention number that comes with it. That means two ... You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... SLED Account Growth & Retention:Manage a portfolio ofstate, local government, and education clients ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... SLED Account Growth & Retention:Manage a portfolio ofstate, local government, and education clients ...
... customer retention and expansion. Across a number of industries including High-Tech, Media, and ... Work you'll do As a Senior Manager, you will lead complex Salesforce transformations for biopharma ...
... customer retention and expansion. Across a number of industries including High-Tech, Media, and ... Work you'll do As a Senior Manager, you will lead complex Salesforce transformations for biopharma ...
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
Key Account Manager
Tampa, FL · On-site
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
Key Account Manager
Tampa, FL · On-site
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
Consultant, Customer Success (EHR platform)
Tampa, FL · On-site +1
... management, and strategic Customer Success initiatives. The Consultant contributes directly to non-recurring professional services revenue, customer satisfaction, customer retention, and overall ...
Consultant, Customer Success (EHR platform)
Tampa, FL · On-site +1
... management, and strategic Customer Success initiatives. The Consultant contributes directly to non-recurring professional services revenue, customer satisfaction, customer retention, and overall ...
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
The individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - ...
Customer Relations Representative - State Farm Agent Team Member
Palm Harbor, FL · On-site
$60K - $90K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Palm Harbor, FL · On-site
$60K - $90K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Palm Harbor, FL · On-site
$60K - $90K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Palm Harbor, FL · On-site
$60K - $90K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Renewal & Collections Specialist
Tampa, FL · Hybrid
$17.50 - $23.50/hr
Renewals & Retention: * Manage renewal outcomes for accounts in your portfolio,identifyingat-risk contractsearlyand buildingplans to protect revenue. * Lead customer conversations that address ...
Renewal & Collections Specialist
Tampa, FL · Hybrid
$17.50 - $23.50/hr
Renewals & Retention: * Manage renewal outcomes for accounts in your portfolio,identifyingat-risk contractsearlyand buildingplans to protect revenue. * Lead customer conversations that address ...
Customer Retention Manager information
See Spring Hill, FL salary details
$20.8K - $26.7K
5% of jobs
$26.7K - $32.6K
14% of jobs
$34.8K is the 25th percentile. Wages below this are outliers.
$32.6K - $38.5K
16% of jobs
The median wage is $43.8K / yr.
$38.5K - $44.4K
17% of jobs
$44.4K - $50.3K
12% of jobs
$50.3K - $56.2K
9% of jobs
$57.5K is the 75th percentile. Wages above this are outliers.
$56.2K - $62.1K
11% of jobs
$62.1K - $68K
6% of jobs
$68K - $73.9K
5% of jobs
$73.9K - $79.8K
2% of jobs
$79.8K - $85.7K
3% of jobs
$20.8K
$49.2K
$85.7K
How much do customer retention manager jobs pay per year?
As of Aug 29, 2026, the average yearly pay for customer retention manager in Spring Hill, FL is $49,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $59,400.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer retention manager?
To thrive as a Customer Retention Manager, you need expertise in customer relationship management, data analysis, and a strong understanding of retention strategies, often supported by a degree in business or marketing. Familiarity with CRM platforms like Salesforce, email marketing tools, and data analytics software is typically required. Exceptional communication, problem-solving, and empathy help you build trust and address customer concerns effectively. These skills are crucial for developing targeted retention initiatives, reducing churn, and driving long-term business growth.
How does a customer retention manager typically collaborate with other departments to improve customer loyalty?
Customer Retention Managers work closely with teams across marketing, sales, product development, and customer support to create a seamless customer experience. They often share insights from customer feedback with product teams to address pain points and coordinate with marketing to design targeted retention campaigns. Regular communication with sales and support teams ensures that customer concerns are addressed promptly, fostering long-term loyalty. This cross-functional collaboration is essential for identifying at-risk customers and implementing effective retention strategies.
What is the difference between Customer Retention Manager vs Customer Service Supervisor?
| Aspect | Customer Retention Manager | Customer Service Supervisor |
|---|---|---|
| Primary Focus | Developing strategies to retain customers and reduce churn | Overseeing daily customer service operations and team performance |
| Required Skills | Customer relationship management, data analysis, strategic planning | Communication, team leadership, problem-solving |
| Work Environment | Collaborates with marketing, sales, and support teams | Manages customer service team in call centers or support centers |
| Common Certifications | CRM certifications, customer experience courses | Customer service management certifications |
The Customer Retention Manager focuses on creating strategies to keep customers engaged and loyal, often working cross-functionally with marketing and sales. In contrast, the Customer Service Supervisor manages daily customer interactions and team performance. Both roles require strong communication skills, but the Retention Manager emphasizes strategic planning, while the Supervisor emphasizes team leadership and operational oversight.
What are popular job titles related to Customer Retention Manager jobs in Spring Hill, FL?
For Customer Retention Manager jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Customer Retention Manager jobs in Spring Hill, FL look for?
The top searched job categories for Customer Retention Manager jobs in Spring Hill, FL are:
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What cities near Spring Hill, FL are hiring for Customer Retention Manager jobs?
Cities near Spring Hill, FL with the most Customer Retention Manager job openings:
$13.50 - $18.50/hr
Full-time
Re-posted 28 days ago
Job description
As a Client Retention Specialist, you'll play a key role in strengthening client relationships, improving retention, and helping customers find the right coverage solutions in a fast-paced environment.
What You'll Do- Build strong relationships through inbound and outbound interactions to enhance client retention
- Educate clients on coverages, policy changes, and tailored insurance solutions
- Identify at-risk policies and proactively recommend options to prevent cancellations or non-renewals
- Assist clients in reviewing, modifying, or rewriting policies to meet evolving needs
- Shop and compare coverage options across carriers to deliver the best solutions
- Meet retention goals while maintaining accurate documentation and high-quality service standards
- High school diploma required
- 3+ years of experience in customer service or retention-focused roles
- 3+ years of experience in Property & Casualty homeowners insurance
- Active 20-44 or 2-20 insurance license
- Strong knowledge of personal lines insurance products
- Excellent communication, organization, and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Desire to live Slide's Core Values