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Customer Representative Jobs in Remote, OR (NOW HIRING)

HAWES MASTER

CREDIT REPRESENTATIVE Lvl 1

Sixes, OR · On-site

$17 - $20.50/hr

Credit Representative Lvl 1 Salary Range $17.00 - $20.50 Hourly Category Customer Service Do you possess experience in collections and a genuine passion for delivering top-notch customer service ...

New

World Vision

Donor Services Representative Trainee

OR · On-site +1

$21 - $23/hr

Minimum of 1-year previous customer service/sales work experience or call center experience ... As a Seasonal Donor Service Representative within the Donor Contact Services Call Center, you will ...

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All JobsCustomer Representative JobsCustomer Representative Jobs in Remote, OR

Customer Representative information

See Remote, OR salary details

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How much do customer representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer representative in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

What are popular job titles related to Customer Representative jobs in Remote, OR?

For Customer Representative jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Customer Representative jobs in Remote, OR look for?

The top searched job categories for Customer Representative jobs in Remote, OR are:

What cities near Remote, OR are hiring for Customer Representative jobs?

Cities near Remote, OR with the most Customer Representative job openings:

Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Remote, OR as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Customer Service Representative - State Farm Agent Team Member

State Farm

Roseburg, OR • On-site

$36K - $50K/yr

Other

Medical, Retirement, PTO

Re-posted 4 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Responsive recruiter
Benefits:

  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bill Thorp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $36,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grants Pass, OR and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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