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Customer Representative Manager Jobs in Alabaster, AL

USA Hometown Experts

Customer Care Representative

Birmingham, AL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative Are you passionate about delivering exceptional customer service and ... Manage multiple tasks in a fast-paced environment * Provide timely feedback to management * Build ...

U-Haul

Customer Service Representative

Homewood, AL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

PS Logistics

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

A successful Customer Service Representative must be able to effectively manage multiple tasks simultaneously, and deal with a constantly changing atmosphere. Finally, they must have a strong mindset ...

Classic Collision

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... Organization and multi-tasking skills, good time management, and the ability to adapt easily to ...

PS Logistics

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

A successful Customer Service Representative must be able to effectively manage multiple tasks simultaneously, and deal with a constantly changing atmosphere. Finally, they must have a strong mindset ...

Classic Collision Inc

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... Organization and multi-tasking skills, good time management, and the ability to adapt easily to ...

Million Air

Customer Service Representative

Birmingham, AL

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Representative plays a vital role to our daily operations and will provide an ... to the Customer Service Manager. Work Environment This position operates in a professional ...

Million Air

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Representative plays a vital role to our daily operations and will provide an ... to the Customer Service Manager. Work Environment This position operates in a professional ...

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Showing results 1-20

All JobsCustomer Representative JobsCustomer Representative Manager JobsCustomer Representative Manager Jobs in Alabaster, AL

Customer Representative Manager information

See Alabaster, AL salary details

$4

$37

$59

How much do customer representative manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer representative manager in Alabaster, AL is $37.80, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $53.22 per hour, depending on experience, location, and employer.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

What cities near Alabaster, AL are hiring for Customer Representative Manager jobs?

Cities near Alabaster, AL with the most Customer Representative Manager job openings:

Customer Representative Manager jobs near you
Infographic showing various Customer Representative Manager job openings in Alabaster, AL as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $78,630 per year, or $37.8 per hour.

Travel Customer Representative

Next Stop Travels

Birmingham, AL • On-site

$15 - $20.50/hr

Other

PTO

Re-posted 5 days ago

Job description

About the job Travel Customer Representative
Position: Travel Customer Representative
Company Overview:
True Adventure Travel is a leading travel company that specializes in creating unique and unforgettable experiences for our clients. We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion for travel.
Position Overview:
We are seeking a highly motivated Travel Customer Representative to join our team. In this role, you will be responsible for assisting clients in planning and booking their dream vacations. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish.
Key Responsibilities:
- Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs
- Utilize your knowledge of popular destinations, travel trends, and industry resources to create personalized travel itineraries for clients
- Book flights, accommodations, transportation, and activities for clients according to their budget and preferences
- Provide exceptional customer service by promptly responding to client inquiries and addressing any concerns or issues that may arise during the planning process or while on vacation
- Collaborate with our sales and marketing teams to promote and sell our travel packages and services
- Stay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients
Qualifications:
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to work independently and remotely while maintaining a high level of productivity and attention to detail
- Passion for travel and a desire to help others create unforgettable experiences
Benefits:
- Competitive earnings opportunities
- Flexible work schedule and the ability to work remotely
- Opportunities for professional development and growth within the company
- Discounted travel packages and industry perks
- Supportive and collaborative team environment
If you have a passion for travel and a knack for creating unforgettable experiences, we want to hear from you! Apply now to join our team as a Vacation Advisor and help our clients discover the world in new and exciting ways.

Apply