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Customer Representative Manager Jobs in Utah (NOW HIRING)

Customer Service Representative

Sandy, UT · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service ... Manage large amounts of incoming calls * Generate sales leads * Identify and assess customers ...

Customer Service Rep

Salt Lake City, UT · On-site

$15.50 - $21.25/hr

The Customer Service Representative is responsible for providing superior service to customers ... Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time ...

Customer Care Representative - Lehi We are seeking talented individuals to join our expanding ... Accurately document customer interactions in the CRM system, maintaining thorough records for ...

Customer Service Rep

Park City, UT

$16.75 - $22.75/hr

... manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. · Provide clerical and administrative support to the ...

Handyman as a Inside Sales / Customer Service Representative Here are just a few of the benefits ... Lead management and Scheduling - you will be responsible for inbound and outbound customer ...

Customer Service Rep

Midvale, UT

$15 - $20.50/hr

... manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. · Provide clerical and administrative support to the ...

Showing results 21-40

Customer Representative Manager information

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

What are the most commonly searched types of Customer Representative jobs in Utah?

The most popular types of Customer Representative jobs in Utah are:

What cities in Utah are hiring for Customer Representative Manager jobs?

Cities in Utah with the most Customer Representative Manager job openings:

Associate Sales Representative - Medical Device Sales - 16

Rep-Lite

Salt Lake City, UT • On-site

$76.50 - $103.50/hr

Other

Re-posted 13 days ago


Job description

Associate Sales Representative Calling early career candidates with entry level experience from the following industries: Medical Device Sales | Healthcare Sales | B2B Sales | Pharmaceutical Sales

Location: Salt Lake City, UT

Launch Your Career in Medical Device Sales

Rep-Lite is partnering with an innovative healthcare technology leader seeking ambitious, early-career sales professionals who are ready to build a successful career in medical device sales.

This is an outstanding opportunity for individuals with 1–2 years of pharmaceutical sales, medical device sales, B2B outside sales, healthcare sales, business development, or account management experience who are looking for structured training, mentorship, and a clear path into a high-growth medical sales career.

If you're competitive, coachable, relationship-driven, and motivated by making an impact on patient care, we'd love to hear from you.

About the Opportunity

As an Associate Sales Representative, you'll partner with experienced Territory Managers to expand the adoption of innovative healthcare technologies that improve patient outcomes. You'll gain hands‑on experience developing physician relationships, supporting clinical customers, and growing business across your assigned territory while building the foundation for a long‑term career in medical device sales.

This position is designed for high‑potential professionals with grit, curiosity, resilience, and a desire to grow into a Territory Manager.

What You’ll Do
  • Partner with senior sales professionals to grow business throughout your territory
  • Develop relationships with physicians, cardiologists, primary care providers, healthcare administrators, office managers, nurses, and clinical staff
  • Support and target healthcare accounts while identifying opportunities to expand business
  • Educate healthcare providers on innovative diagnostic technologies and clinical solutions
  • Increase product awareness, utilization, and customer engagement
  • Execute territory business plans and identify new growth opportunities
  • Learn healthcare economics, reimbursement, and clinical workflows within physician offices and health systems
  • Deliver exceptional customer service while becoming a trusted resource for customers
  • Maintain accurate territory activity and sales reporting
  • Consistently work toward achieving and exceeding sales goals
What We’re Looking For Required Qualifications
  • Bachelor’s degree required
  • 1–2 years of experience in one or more of the following:
    • Pharmaceutical Sales
    • Medical Device Sales
    • B2B Outside Sales
    • Healthcare Sales
    • Business Development
    • Account Executive
    • Account Management
    • Clinical Sales
    • Inside Sales with outside customer interaction
  • Excellent communication and presentation skills
  • Strong relationship‑building abilities
  • Valid driver’s license with the ability to travel throughout the assigned territory, with 25-50% travel - including 1-2 overnights per week
The Ideal Candidate

We’re looking for professionals who are:

  • Competitive and results‑oriented
  • Coachable and eager to learn
  • Self‑motivated with a strong work ethic
  • Curious, resilient, and adaptable
  • Comfortable working independently while collaborating with a team
  • Passionate about improving patient outcomes
  • Excited to build long‑term relationships with healthcare professionals
  • Looking for long‑term career advancement within medical device sales

These qualities closely align with what our client values in future sales leaders.

What You’ll Gain

This role offers an exceptional opportunity to accelerate your medical sales career through:

  • Industry‑leading sales training
  • One‑on‑one mentorship from experienced Territory Managers
  • Hands‑on field selling experience
  • Exposure to physicians, healthcare systems, and clinical environments
  • Career path into a full Territory Manager role
  • Ongoing professional development
  • Experience selling innovative healthcare technology that improves patient care
Compensation & Benefits
  • Competitive base salary of $90,000
  • Performance‑based quarterlycommissionopportunity
  • Mileage reimbursement provided
  • T&E reimbursement provided
  • Comprehensive health benefits
  • Paid training
  • Career development opportunities
  • The opportunity to break into the exciting world of medical device sales and grow your career
Why You’ll Love This Opportunity

You’ll spend your time in the field building meaningful relationships with healthcare providers while representing technology that directly impacts patient care. Every day offers the opportunity to learn, grow, and build a rewarding career within one of the fastest‑growing sectors in healthcare.

***\"Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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