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Customer Representative Manager Jobs in Texas (NOW HIRING)

These technologies are used by customers to improve operational efficiencies, enhance product ... As an established member of the Sales Management team, the Established Rep Manager (ERM) supports ...

These technologies are used by customers to improve operational efficiencies, enhance product ... As an established member of the Sales Management team, the Established Rep Manager (ERM) supports ...

These technologies are used by customers to improve operational efficiencies, enhance product ... As an established member of the Sales Management team, the Established Rep Manager (ERM) supports ...

Customer Service

La Porte, TX ยท On-site

$15 - $20.50/hr

Coordinate with CSR manager in collecting, analyzing and reporting customer data for management reporting. * Must perform job in a safe manner and observe all safety rules and guidelines. * Other ...

$36K - $42K/yr

Helps to provide technical assistance services to final customers ensuring the correct use of ... Complies with Tenaris policies, procedures and management standards, and ensures adherence with all ...

$36K - $42K/yr

Helps to provide technical assistance services to final customers ensuring the correct use of ... Complies with Tenaris policies, procedures and management standards, and ensures adherence with all ...

Fise Representative - Midland, TX

Midland, TX ยท On-site

$36K - $42K/yr

Helps to provide technical assistance services to final customers ensuring the correct use of ... Complies with Tenaris policies, procedures and management standards, and ensures adherence with all ...

Fise Representative - Midland, TX

Midland, TX ยท On-site

$36K - $42K/yr

Helps to provide technical assistance services to final customers ensuring the correct use of ... Complies with Tenaris policies, procedures and management standards, and ensures adherence with all ...

Fise Representative - Midland, TX

Midland, TX ยท On-site

$36K - $42K/yr

Helps to provide technical assistance services to final customers ensuring the correct use of ... Complies with Tenaris policies, procedures and management standards, and ensures adherence with all ...

$36K - $42K/yr

Helps to provide technical assistance services to final customers ensuring the correct use of ... Complies with Tenaris policies, procedures and management standards, and ensures adherence with all ...

Customer Service Representative

El Paso, TX ยท On-site

$14.50 - $19.75/hr

The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured ...

Customer Service Representative

El Paso, TX ยท Remote

$14.50 - $19.75/hr

The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured ...

Customer Service Representative

El Paso, TX ยท On-site

$14.50 - $19.75/hr

The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured ...

Showing results 21-40

Customer Representative Manager information

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.
What are the most commonly searched types of Customer Representative jobs in Texas? The most popular types of Customer Representative jobs in Texas are:
What cities in Texas are hiring for Customer Representative Manager jobs? Cities in Texas with the most Customer Representative Manager job openings:

Technical Sales Representative/Manager

Revsolz Corp

Houston, TX โ€ข On-site

Full-time

Re-posted 13 days ago


Job description

Attention Tech-Savvy Sales Professionals - Join Our Team as a Technical Sales Representative!

We are a cutting-edge technology company based in Calgary and we are seeking a Technical Sales Representative to help us drive revenue growth and promote our innovative products and services. As our ideal candidate, you are someone who is results-driven and passionate about leveraging the latest in technology to engage prospective customers and close deals.

In this role, you will be responsible for selling our products and services to potential customers. You will be expected to have a deep understanding of our cloud-based software platform, artificial intelligence, machine learning and oil & gas technologies that power it. You will use this knowledge to communicate the benefits of our products and services to potential customers and to help them understand how our solutions can help them achieve their business goals.

To be successful in this role, you must have excellent communication and interpersonal skills, and be able to work independently as well as part of a team. You should be comfortable working with technical and non-technical team members and have a strong understanding of the latest trends in completions, production, reservoir engineering, cloud computing, artificial intelligence, and machine learning.

If you are excited about the prospect of using cutting-edge technology to drive sales and revenue growth, then we encourage you to apply for this exciting opportunity today!

Responsibilities:

  • Demonstrate, promote, and sell RevSolz’s products and services - Strategically present functionality and key value propositions to prospective customers.
  • Develop and foster relationships - Maintain close communications with prospects to close sales and promote customer retention.
  • Meet and exceed targets - Achieve monthly and quarterly individual and team goals for new customer acquisition.
  • Track progress and results - Record prospect interactions and track goal attainment in the CRM system.
  • Research and understand target market - Stay abreast of industry trends, best practices, and RevSolz’s overall market opportunity.

Requirements:

  • Bachelor's degree in Business, Sales, Engineering, or a related field.
  • Previous/Current Oil & Gas Engineering Sales experience is preferred.
  • Excellent ability to manage and build relationships
  • Demonstrated ability to meet and exceed acquisition goals
  • Advanced skills in communicating, selling, and negotiating
  • Unrelenting drive to understand and meet prospective customer needs
  • Familiarity with CRM systems and Microsoft Office Suite

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