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Customer Representative Manager Jobs in Nevada (NOW HIRING)

Stoneledge Furniture, LLC

Customer Service Representative

Verdi, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative plays a vital role in building customer relationships and ... Customer Account Management:  Process customer credit applications, assist with financing ...

Culligan 93IL

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative works directly with customers to discuss orders, resolve ... Responsibilities Extensive problem-solving, order processing, and helping to manage customer ...

LoanMax Title Loans

Customer Service Representative

Reno, NV · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative ???? Loan Max Title Loans ???? 2800 South Virginia St Reno, NV ... Manage customer accounts and payment processing * Perform data entry and maintain accurate records

LoanMax Title Loans

Customer Service Representative

Reno, NV · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • PTO

... vehicles, managing loans and payments, and maintaining regular communication with customers ... Customer Service Representatives are the heart of our business and play a critical role in ...

Ashley Global Retail, LLC

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is the front-line ambassador for Ashley, responsible for ... Customer Account Management: Process customer credit applications, assist with financing ...

Setup Winks

Customer Service Representative

Las Vegas, NV

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Location: Las Vegas, NV Job Type: Full-Time We are seeking a ... Document interactions and updates in the customer management system to ensure a seamless customer ...

Elko Motor Company

Customer Service Representative

Elko, NV · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Elko Motor Company is looking for a Customer Service Representative (CSR) to provide our customers ... Ability to multi-task and manage time effectively in a fast-paced environment. * Basic computer ...

Elko Motor Company

Customer Service Representative

Elko, NV · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Elko Motor Company is looking for a Customer Service Representative (CSR) to provide our customers ... Ability to multi-task and manage time effectively in a fast-paced environment. * Basic computer ...

Elko Motor Company

Customer Service Representative

Elko, NV · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Elko Motor Company is looking for a Customer Service Representative (CSR) to provide our customers ... Ability to multi-task and manage time effectively in a fast-paced environment. * Basic computer ...

Elko Motor Company

Customer Service Representative

Elko, NV

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Elko Motor Company is looking for a Customer Service Representative (CSR) to provide our customers ... Ability to multi-task and manage time effectively in a fast-paced environment. * Basic computer ...

Elko Motor Company

Customer Service Representative

Elko, NV · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Elko Motor Company is looking for a Customer Service Representative (CSR) to provide our customers ... Ability to multi-task and manage time effectively in a fast-paced environment. * Basic computer ...

Collabera

Customer Service Representative

Las Vegas, NV

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ... The Customer Service Representative takes incoming calls from Warehouse customers to deliver goods ...

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All JobsCustomer Representative JobsCustomer Representative Manager JobsCustomer Representative Manager Jobs in Nevada

Customer Representative Manager information

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

What are the most commonly searched types of Customer Representative jobs in Nevada?

The most popular types of Customer Representative jobs in Nevada are:

What cities in Nevada are hiring for Customer Representative Manager jobs?

Cities in Nevada with the most Customer Representative Manager job openings:

Customer Representative Manager jobs near you

Customer Service Representative

Ashley Global Retail, LLC

Las Vegas, NV • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

39th of 52 rated furniture manufacturers

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions. The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You'll Do
  • Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image. Provide exceptional customer service through all interactions including in-person, phone, and email communications.

  • Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.

  • Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.

  • Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.

  • Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.

  • Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.

  • Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.

  • Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.

  • Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.

  • Complete any additional tasks as assigned by management

What You Bring
  • Legally authorized to work in the US.

  • At least 18 years old

  • High school diploma or equivalent

  • Knowledgeable Microsoft Office Suite and system transactions

  • 1 year of customer service, office, and/or administrative experience, preferred

  • Ability to work flexible hours, including weekends and holidays; including rotation for store opening and closing responsibilities - various shifts

  • Maintain reliable attendance

  • Thrive in a team environment

What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance

  • Employee Discount from 10% - 30%

  • Life/Disability Insurance

  • Flex Spending Account

  • 401K

  • Paid Time off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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