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Customer Representative Manager Jobs in Georgia (NOW HIRING)

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

FTSE 100 companies, Non-Profits and Growth Industries In this position the Customer Representative ... Report to CS Manager daily Qualifications * 1 years experience Preferred Additional Information ...

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

FTSE 100 companies, Non-Profits and Growth Industries In this position the Customer Representative ... Report to CS Manager daily Qualifications * 1 years experience Preferred Additional Information ...

Benefits Coordinator/Customer Rep

Atlanta, GA · On-site

$17.25 - $22.50/hr

We seeking to hire a full-time entry-level Customer Benefits Representative & Coordinator to join ... Hands-on training while you manage relationships with existing and new customers. We provide you ...

Customer Service Representative

Gainesville, GA · On-site

$15 - $20.25/hr

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...

Customer Service Representative

Lake Park, GA · On-site

$13 - $17.50/hr

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...

The Pro Sales Representative works to build strong relationships with our Pro customers and ... Experience working with Salesforce.com or similar CRM * Understanding and application of strategic ...

The Pro Sales Representative works to build strong relationships with our Pro customers and ... Experience working with Salesforce.com or similar CRM * Understanding and application of strategic ...

Customer Service Rep

Rincon, GA

$14.50 - $19.75/hr

Blueprint Management Inc. works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give ...

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Customer Representative Manager information

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

What are the most commonly searched types of Customer Representative jobs in Georgia?

The most popular types of Customer Representative jobs in Georgia are:

What cities in Georgia are hiring for Customer Representative Manager jobs?

Cities in Georgia with the most Customer Representative Manager job openings:

Lead Customer Representative

Circle K Stores, Inc.

Port Wentworth, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago


Circle K rating

4.8

Company rating: 4.8 out of 10

Based on 1,375 frontline employees who took The Breakroom Quiz

35th of 47 rated convenience stores


Job description

Store 2705352: 7110 Hwy 21, Port Wentworth, Georgia 31407
Shift Availability
Flexible Availability
Time Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision

Great if you have:
  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

What Circle K employees say

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US