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Customer Representative Ii Jobs (NOW HIRING)

ACS Services

Customer Service Representative II

Hudson, NH · On-site

$16.25 - $22/hr

Customer Service Representative II The primary role of the Customer Service Representative II is to effectively and efficiently manage the activities of installation teams from dispatch through job ...

Incora

Customer Service Representative II

Wichita, KS · On-site

$15.75 - $21.50/hr

Customer Service Representative II Our Incora Story is really taking off - we'd love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us ...

ACS Services

Customer Service Representative II

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Service Representative II The primary role of the Customer Service Representative II is to effectively and efficiently manage the activities of installation teams from dispatch through job ...

Dawn Foods

Customer Service Representative II

Jackson, MI · Hybrid

$50K - $75K/yr

The Customer Success Representative II's primary function is to help ensure operational excellence through extended knowledge, responsibility, and processes. Provide support in resolving complex ...

Elevance Health

Customer Care Representative II

Las Vegas, NV · On-site

$15.25 - $20.75/hr

Customer Care Representative II Customer Care Representative II Las Vegas, NV, 89169 Location: This role enables associates to work virtually full-time, except for required in-person training ...

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Customer Representative Ii information

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How much do customer representative ii jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer representative ii in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Customer Representative Ii jobs near you
Infographic showing various Customer Representative Ii job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative II

Macon, GA

GPC - Genuine Parts Company
Retail • 10K+ employees
Learn more about GPC - Genuine Parts Companyexternal

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

SUMMARY:
Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).

JOB DUTIES:
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• May handle customer returns.
• May support specific customer(s).
• Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
• Performs other duties as assigned.
• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Strong computer skills.
• Strong negotiation skills.
• Basic product knowledge.
• Reliability, organization, and attention to detail required.

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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