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Customer Representative Executive Jobs in Boca Raton, FL

Blue Team LLC

Executive Assistant

Boca Raton, FL · On-site

Executive Assistant to the CEO (Sales, CRM & Operations) Department: Corporate Reports To: CEO ... PHYSICAL DEMANDS: The physical requirements outlined below represent those necessary to ...

BlueTeam

Executive Assistant

Boca Raton, FL

Job Title: Executive Assistant to the CEO (Sales, CRM amp; Operations) Department: Corporate ... PHYSICAL DEMANDS: The physical requirements outlined below represent those necessary to ...

BlueTeam

Executive Assistant

Boca Raton, FL · On-site

Executive Assistant to the CEO (Sales, CRM & Operations) Department: Corporate Reports To: CEO ... PHYSICAL DEMANDS: The physical requirements outlined below represent those necessary to ...

XBP ASIA

Customer Service Representative

Boca Raton, FL · On-site

$19 - $20/hr

Customer Service Rep About the Role: As a Customer Services Associate (CSA) within the Customer ... Executive Assistants with special projects • • Handle time-sensitive material • Maintain ...

AgFirst

Senior Executive Assistant

West Palm Beach, FL · On-site

Now Hiring a Senior Executive Assistant The Senior Executive Assistant provides high-level ... Ability to represent the Association professionally to external customers and contacts. Ability to ...

MyFreightWorld

Account Executive

West Palm Beach, FL

$50K/yr

... and represent MFW's culture of honesty, hustle, and client-first thinking in every interaction ... Shines when developing solutions around customer needs * Craves autonomy and the ability to control ...

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Customer Representative Executive information

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How much do customer representative executive jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer representative executive in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What does a customer representative executive do?

A Customer Representative Executive is responsible for handling customer inquiries, resolving complaints, and providing information about products or services. They interact with customers through various channels such as phone, email, or live chat, ensuring a positive customer experience. Their role often includes troubleshooting issues, processing orders or returns, and escalating complex cases to higher management if needed. They play a key part in building customer loyalty and maintaining the company's reputation.

What are the key skills and qualifications needed to thrive as a customer representative executive, and why are they important?

To thrive as a Customer Representative Executive, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes product-specific certifications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help professionals excel in customer interactions. These competencies are critical for ensuring customer satisfaction, building loyalty, and effectively resolving issues.

What are some common challenges faced by customer representative executives, and how can they be managed effectively?

Customer Representative Executives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Effective communication skills, patience, and active listening are essential for resolving customer concerns professionally. Regular training sessions, supportive team environments, and clear escalation procedures help executives manage stress and maintain high service standards. Collaborating closely with other departments also ensures that customer issues are addressed efficiently and accurately.

What are the 5 qualities of a customer representative executive?

A customer representative executive should possess strong communication skills, patience, problem-solving ability, empathy, and adaptability. These qualities enable effective interaction with customers, resolution of issues, and maintaining positive relationships. Technical proficiency with customer service tools and a professional attitude are also important for success in this role.

What cities near Boca Raton, FL are hiring for Customer Representative Executive jobs?

Cities near Boca Raton, FL with the most Customer Representative Executive job openings:

Customer Representative Executive jobs near you

Executive Assistant / CSR

Fort Lauderdale, FL • On-site

American Recruiting and Consulting Group
IT Services • 51 - 200 employees
Learn more about American Recruiting and Consulting Groupexternal

Other

Re-posted 10 days ago

Job description

EXECUTIVE ASSISTANT
ARC Group has an immediate opportunity for an Executive Assistant with a direct client in their Ft. Lauderdale, FL offices. The Executive Assistant will report to and assist the General Counsel with their schedule/calendar, communication, special projects, and at times communicating with customers during the legal claims process. We need someone who is detail-oriented, customer-focused, and has outstanding communication skills. Legal experience is a plus but not required.
The Executive Assistant will play a crucial part in supporting our client's legal and claims departments, ensuring smooth operations and excellent service to clients. You will possess excellent communication skills and a commitment to delivering top-notch customer service.
Executive Assistant/CSR Responsibilities
  • Assist legal professionals with case management, document preparation, and legal research.
  • Organize and maintain legal files, ensuring accuracy and confidentiality.
  • Prepare and draft documents and communication under the guidance of attorneys.
  • Serve as a back-up point of contact to the CSRs for clients regarding claims inquiries and updates
  • Manage schedules and appointments
  • May act as the gatekeeper for the executives, screening calls, and emails, and prioritizing their communications.
  • Manage and organize confidential and sensitive information.
  • Prepare reports, presentations, and other materials as needed.
  • Manage special projects and initiatives as assigned by the executives.
  • Act as a liaison between the legal and claims teams as well as other departments and customers
  • Provide timely and accurate information to clients on the status of their claims.
  • Assist clients in navigating the claims process and address any concerns or questions.
  • Maintain accurate and up-to-date records of legal and claims activities.
  • Communicate effectively with clients, legal professionals, and internal teams.
  • Draft clear and concise correspondence related to legal matters and claims.

Legal Assistant/CSR Requirements
  • 3-5 years of experience
  • A college degree is highly preferred work experience will be considered in lieu of this
  • Possess excellent communication skills and a drive to deliver top-not customer service
  • And understanding of legal terminology or processes is helpful but not required
  • Adept at detailed record keeping
Would you like to know more about our new opportunity? You can apply online while viewing all open jobs at www.arcgonline.com.
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
We are a no-fee agency for candidates.

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