ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Utica, MI (NOW HIRING)

Raymondjames

Lead Kafka Engineer

Southfield, MI · Hybrid

$94K - $123K/yr

... with SRE concepts which includes evaluating and implementing monitoring and observability tools like Splunk, Data Dog, Dynatrace, CloudWatch and other job, log or dashboard concepts for customer ...

LG Electronics

Quality Electrical Engineer

Troy, MI · On-site

$68K - $88K/yr

Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are ... Certified Quality Engineer (CQE) or Certified Reliability Engineer (CRE) * Ability to read and ...

FastTek

Cloud Engineering Engineer 2

Dearborn, MI

$51.25 - $68.50/hr

... customers. * Collaborate with enterprise architect, security teams, solution architects, product ... Experience with SRE practices in Google Cloud Platform Programming experience (Java, Python, or Go)

previous page

Showing results 41-60

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Utica, MI

Customer Reliability Engineer information

See Utica, MI salary details

$55.6K

$107.6K

$128.6K

How much do customer reliability engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer reliability engineer in Utica, MI is $107,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $117,700.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Utica, MI?

For Customer Reliability Engineer jobs in Utica, MI, the most frequently searched job titles are:

What cities near Utica, MI are hiring for Customer Reliability Engineer jobs?

Cities near Utica, MI with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Utica, MI as of August 2026, with employment types broken down into 62% Full Time, 13% Temporary, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $107,625 per year, or $51.7 per hour.

Cloud Engineer//Dearborn, MI//W2 Only

Saanvi Technologies

Dearborn, MI • On-site

$51.25 - $68.50/hr

Contractor

Posted 8 days ago

Job description

Cloud Engineering Engineer 2

Location: 384 - Fairlane North 2 (FN2)
Location Address: 6100 Mercury Drive, DEARBORN, MI, 48126

W2 Only 4days onsite and 1day remote

Position Description:

Employees in this job function are responsible for designing, building and deploying cloud-based infrastructure and managed services to achieve scalability, flexibility and cost efficiencies for private and public cloud systems that support the business. They are focused on created opinionated cloud environments and systems like Storage as a service, Infrastructure as a service etc. that form building blocks used by other enterprise and product teams. Key Responsibilities 1. Designing and deploying various opinionated cloud environments and platforms aligned with enterprise architecture and security requirements while meeting the business-critical needs of internal customers. 2. Collaborate with enterprise architect, security teams, solution architects, product teams, etc. to design, build, and deploy cloud infrastructure solutions to meet the company’s needs for scalability, availability, performance and security. 3. Monitor system usage to predict future needs, ensuring that the organization scales its IT resources appropriately. 4. Develop automation scripts and IaC templates for configuring and provisioning complex cloud resources including identity services, virtual private cloud, gateways, SSL, Kubernetes clusters, NoSQL data stores, etc. 5. Integrate enterprise security and disaster recovery policies in cloud infrastructure configurations, ensuring data protection and data retention practices comply with industry regulations6. Design, implement and optimize cloud-based storage solutions ensuring data availability, security and cost efficiency 7. Assist in the execution of technology strategy and implementation of engineering roadmaps, including optimizing cloud expenditure, maximizing resource usage and ensuring high availability across required geographic regions. 8. Evaluate new and emerging cloud technologies for incorporation into existing systems, assist in modernization efforts to prioritize and execute migrations of on-prem services to cloud systems. Design highly available, resilient, and cost-optimized application integration solutions on GCP. Implement infrastructure-as-code (IaC) using tools such as Terraform. Configure IAM, Secret Manger, Cloud DNS, Cloud Load Balancer,  HA/DR environment Experience with Cloud SQL & Non-SQL databases, Backup/recovery, and high availability architectures Experience with DevOps practices, CI/CD pipelines, and IaC. Experience with SRE practices in Google Cloud Platform Programming experience (Java, Python, or Go).

Skills Required:

GCP, Dynatrace, Splunk,

Skills Preferred:

AIPGEE, Java, API

Experience Required:

Engineer 2 Exp.: Practitioner: 1 coding language or framework. 4+ years in IT; 3+ years in development 3+ years of experience with Java and Python

Experience Preferred:

Prior Ford experience is preferred, especially if they understand Ford development processes and environmen

Education Required:

Bachelor's Degree

Education Preferred:

Additional Safety Training/Licensing/Personal Protection Requirements:

Additional Information :

A Cloud Engineer with a software-development background who can understand Java/Python code, make smaller changes when needed, configure and maintain cloud applications/services, and work with observability tools such as Dynatrace and Splunk.

Saanvi Technologies logo

About Saanvi Technologies

Sourced by ZipRecruiter

Saanvi Technologies is a staffing company that specializes in providing IT professionals to businesses. Our employees are experts in their field, and have the skills and experience necessary to help businesses grow and succeed. Saanvi Technologies is dedicated to helping businesses achieve their goals, and they have a proven track record of success. Our employees are qualified and reliable, and they always go above and beyond to meet the needs of their customers.

Company size

51 - 200 Employees

Headquarters location

Farmington, MI, US

Social media

FacebookTwitter

View All Saanvi Technologies Jobs