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Customer Reliability Engineer Jobs in Crete, IL (NOW HIRING)

Regional Reliability Engineer

Gary, IN · On-site

$102K - $128K/yr

Partnering with appropriate suppliers and customer technical resources to implement best practices ... Bachelors of Science degree in Mechanical or Electrical Engineering * 5-10 years of related ...

Senior Site Reliability Engineer Location: Chicago, IL (Hybrid, 3 days/week in office) Role Summary ... Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for ...

Senior Site Reliability Engineer Location: Chicago, IL (Hybrid, 3 days/week in office) Role Summary ... Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for ...

Senior Site Reliability Engineer Location: Chicago, IL (Hybrid, 3 days/week in office) Role Summary ... Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for ...

Staff Site Reliability Engineer

Chicago, IL · On-site

$58.75 - $78/hr

Plans and leads high-risk maintenance events with minimal to no customer impact. Standards & Team ... Reliability Engineering, Platform Engineering, or related fields - with a proven track record of ...

Staff Site Reliability Engineer

Chicago, IL · On-site

$58.75 - $78/hr

Plans and leads high-risk maintenance events with minimal to no customer impact. Standards & Team ... Reliability Engineering, Platform Engineering, or related fields - with a proven track record of ...

Staff Site Reliability Engineer

Chicago, IL

$58.75 - $78/hr

Plans and leads high-risk maintenance events with minimal to no customer impact. Standards & Team ... Reliability Engineering, Platform Engineering, or related fields - with a proven track record of ...

Staff Site Reliability Engineer

Chicago, IL · On-site

$58.75 - $78/hr

Plans and leads high-risk maintenance events with minimal to no customer impact. Standards & Team ... Reliability Engineering, Platform Engineering, or related fields - with a proven track record of ...

Senior Site Reliability Engineer Location: Chicago, IL (Hybrid, 3 days/week in office) Role Summary ... Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for ...

We are seeking a strategic, high-output Staff SRE to define the future of our cloud platform and ... Desire for helping customers, and the ability to dive deep and learn a new product. * Experience ...

Site Reliability Engineer |||

Chicago, IL · On-site

$100K - $167K/yr

Job Summary The Site Reliability Engineer III is a pivotal architect of stability for CME Clearing ... customers worldwide. What You'll Get * A supportive environment fostering career progression ...

Site Reliability Engineer, Observability

Chicago, IL · On-site

$58.75 - $78/hr

... customers. The incident management program you will help build is early-stage-you will be ... Core SRE Experience * 7+ years in Site Reliability Engineering, DevOps, or Platform Engineering ...

Site Reliability Engineer |||

Chicago, IL · On-site

$100K - $167K/yr

Job Summary The Site Reliability Engineer III is a pivotal architect of stability for CME Clearing ... customers worldwide. What You'll Get * A supportive environment fostering career progression ...

As our first Senior Site Reliability Engineer, you'll define what reliability means at tastytrade ... Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for ...

Site Reliability Engineer |||

Chicago, IL · On-site

$100K - $167K/yr

Job Summary The Site Reliability Engineer III is a pivotal architect of stability for CME Clearing ... customers worldwide. What You'll Get * A supportive environment fostering career progression ...

... serving enterprise customers globally with payment and technology solutions that demand ... Our SRE practice is in its early stages, and the decisions made now will define how we build ...

Staff SRE - Observability

Chicago, IL · On-site

$58.75 - $78/hr

... their customer's needs. We strategically partner with our clients to leverage our expertise in ... Experience implementing SRE practices including error budgets and toil metrics * Proficiency in ...

SRE Architect, AI-Powered Reliability

Chicago, IL · On-site

$58.75 - $78/hr

... serving enterprise customers globally with payment and technology solutions that demand ... Our SRE practice is in its early stages, and the decisions made now will define how we build ...

Showing results 21-40

Customer Reliability Engineer information

See Crete, IL salary details

$58.4K

$113K

$135.1K

How much do customer reliability engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer reliability engineer in Crete, IL is $113,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $123,600.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Crete, IL?

For Customer Reliability Engineer jobs in Crete, IL, the most frequently searched job titles are:

What cities near Crete, IL are hiring for Customer Reliability Engineer jobs?

Cities near Crete, IL with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Crete, IL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $113,010 per year, or $54.3 per hour.

Regional Reliability Engineer

Carmeuse

Gary, IN • On-site

$102K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Carmeuse rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

20th of 41 rated mining


Job description

Responsibilities:

  • Analyzing equipment performance, failure data, and corrective maintenance history to develop and deploy engineering solutions, improved maintenance strategies, preventative and predictive maintenance optimization, and other reliability techniques.
  • Conducting analyses and investigations to determine relative reliability with regard to such factors as cost, structure, weight, maintainability, facility of production, availability of materials and equipment, and determines the ability of the product to comply with customer and contractual requirements.
  • Develop the analysis methods for establishing reliability of company products and their components, prepares sketches, charts, drawings or reports for further developments.
  • Develop and optimize the maintenance strategies of critical assets.
  • Take ownership in the implementation of the Computerized Maintenance Management System (CMMS) and its integration into the plants organization.
  • Participates in the final check out of new installations. This includes factory and site acceptance testing that will assure adherence to functional specifications.
  • Monitor relevant KPI's to ensure achievement of objectives and propose action plans in case of deviation.
  • Collaborate with Project Management and Engineering on new projects and carry out design reviews on new and critical mechanical equipment to ensure maintainability.
  • Identify capability gaps within maintenance team members and work with maintenance manager to address.
  • Update the criticality matrix and use it to improve the weekly Job planning to prioritize the critical work and improve crew utilization.
  • Improving plant equipment by identifying the bad actors and implementing Reliability Strategy development using RCM, PMO and Predictive Tools to recommend operational, maintenance, and process changes to maximize equipment reliability, availability, mean time between failure (MTBF) and life expectancy which will help drive plant KPI's in favorable direction.
  • Analyze and interpret equipment failures using Pareto Analysis with focus based on addressing the top 20% of events helping to further analyze the other 80%.
  • Support plant maintenance and reliability groups in developing and implementing local programs to drive site reliability and cost management
  • Providing training and coaching in Root Cause and Reliability Analysis and taking ownership for ongoing corrective action tracking, implementation, and follow up to ensure that all Root Cause analysis projects are documented following them through until completion.
  • Promotes a culture of vigorous risk assessment, incident reporting and leading indicators, i.e., Near Misses, Risk assessment reviews and Field observation.
  • Provide training to plant personnel to develop competency in the areas of machinery operation and troubleshooting to minimize downtime and improve availability.
  • Perform life cycle cost analysis to aid in prioritizing capital projects and conduct investment appraisals where needed. 
  • Support plants in optimizing asset tree and implementing spare parts inventory management to simultaneously reduce downtime and inventory costs.
  • Lead development of maintenance and shutdown planning strategy improvements and implement same at assigned plants.
  • Partnering with appropriate suppliers and customer technical resources to implement best practices
  • Providing leadership in conducting or arranging for the training of maintenance tasks, techniques, technologies, and concepts for maintenance technicians and support staff
  • Recommending and evaluate process & equipment improvements.

  • Support the Carmeuse Safety program and initiatives.
  • Support the Carmeuse Sustainability program and initiatives.

Basic Requirements:

  • Bachelors of Science degree in Mechanical or Electrical Engineering
  • 5-10 years of related experience in progressively more responsible positions in a heavy manufacturing environment;
  • Demonstrated competency in preventative, predictive, basic care practices, and computerized maintenance management systems
  • Strong management and Total Productive Maintenance experience;
  • Six Sigma training or Certified Maintenance & Reliability Professional (CMRP) / (CRL) certification a plus
  • Demonstrable teamwork and maturity with a strong work ethic
  • Fluency in spoken and written English 
  • Ability to travel between sites in MN, WI, IA, IN

Benefits & Compensation:

  • Paid holidays and vacation time
  • Comprehensive benefits plan inclusive of Health, Dental and Vision coverage 
  • 401K Plan with company matching contribution

  • Options to purchase additional life insurance (employee, spouse, and child)
  • Employee Assistance Program (EAP)
  • Tuition benefits including professional certifications
  • Well-rounded company wellness plan with incentives


READY TO JOIN A ROCK-SOLID FAMILY?

Carmeuse started out as a small family-run business in Belgium.

Today it's a leading global producer of lime, high calcium limestone and dolomitic stone. Its products are essential to energy producers, environmental services, construction and manufacturing. 

With over 90 production facilities spread across almost every continent, and over 4,500 employees working at Carmeuse every day, the company's most treasured resources are its people.


Carmeuse is dedicated to maintaining a workplace that fosters equal opportunity and creates a diverse and inclusive work environment. All qualified applicants will be considered for employment regardless of race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.

You will be part of Carmeuse North America, a Rock-Star team of 2500 workers and employees bringing with them their own culture and specific needs. The North American headquarters is located in Pittsburgh, PA and has over three dozen production facilities across the U.S. and Canada.


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