Customer Reliability Engineer Jobs in Bridgeton, NJ

"Expect to grow", personally and professionally: At Siegfried, we offer exciting challenges and ample opportunities to showcase your talents. As a trusted and respected partner to the pharmaceutical industry, we uphold the highest standards in safety, quality and sustainability, while fostering a culture that empowers you to thrive. Join a rapidly expanding global company, where diverse perspectives and experiences come together in a collaborative environment. Here, you'll find a workplace that values both collective success and your individual contributions-offering long-term opportunities to grow and make an impact.

Your Role:

Your Profile:

ESSENTIAL DUTIES, RESPONSIBILITIES, AND ACCOUNTABILITIES:

• Develops and implements reliability strategies to improve equipment uptime and performance.
• Analyzes equipment failures using root cause analysis (RCA) and implements corrective and preventive actions.
• Leads and supports reliability-centered maintenance (RCM) and failure modes and effects analysis (FMEA) activities.
• Reviews and optimizes preventive and predictive maintenance (PM/PdM) programs.
• Monitors equipment performance using KPIs such as MTBF, MTTR, and asset utilization.
• Collaborates with Maintenance and Operations to prioritize and resolve chronic equipment issues.
• Supports capital projects by providing reliability input on equipment design, selection, and installation.
• Ensures proper documentation of maintenance strategies, procedures, and equipment history.
• Identifies opportunities for spare parts optimization and inventory reduction.
• Supports troubleshooting of critical equipment and systems across the facility.
• Works with vendors and contractors to improve equipment reliability and performance.
• Promotes best practices in maintenance and reliability across the site.
• Provides technical training and guidance to Maintenance and Operations personnel.
• Assists in the implementation and optimization of CMMS (e.g., Blue Mountain, MaintStar or SAP PM).
• Drives continuous improvement initiatives focused on safety, quality, and efficiency.
• Maintains close communication with site and corporate engineering teams.
• Adheres to personal moral, ethical, legal, and behavioral conduct in compliance with the Siegfried Code of Conduct.
• Ensures implementation and adherence to all applicable SHE and cGMP regulations.

EDUCATION AND EXPERIENCE:

• BS Degree in Mechanical Engineering, Chemical Engineering, or related technical field.
• Minimum of 3-5 years of experience in maintenance, reliability engineering, or a related field in a manufacturing environment.
• Experience with reliability tools such as RBM, RCA, FMEA, and RCM.
• Experience with CMMS systems.
• Experience in pharmaceutical or chemical manufacturing environments preferred.

OTHER REQUIREMENTS:

• Strong analytical and problem-solving skills.
• Strong interpersonal, organizational, and planning skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work cross-functionally and influence without direct authority.
• Ability to manage multiple priorities and work independently.
• Strong understanding of equipment systems, maintenance practices, and interdepartmental relationships.

Your Benefits:

OTHER REQUIREMENTS:

• Musthave excellent communication skills.

• Must be conscientious anddetail oriented.

• Must have excellent computer skills (MS Office365).

• Must be a team player.

• Must be ableto self-manage daily work and set priorities.

• Must be able to manage projects and prioritize appropriately.

• Mustbe able to adhere to deadlines.

• The salary for this role is anticipated to be between $83,000 - $110,000

Siegfried USA will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with HR should you require an accommodation or have any questions.

Founded in 1873 in Zofingen, Switzerland, Siegfried has grown into a global network of 16 sites across three continents. With a team of more than 4,200 highly skilled professionals, we take the innovations of our pharmaceutical customers to industrial scale and manufacture safe drugs for patients worldwide. As a fully integrated CDMO, Siegfried is one of the few organizations today that can carry out the development and manufacturing of APIs and finished dosage forms under one roof. This unique combination of know-how and experience makes us the most trusted partner in the pharmaceutical industry.