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Customer Reliability Engineer Jobs in Nevada (NOW HIRING)

In this role, you'll be responsible for database architecture, database reliability, infrastructure ... Own or support triage, root cause analysis, cross-team coordination, customer or stakeholder impact ...

In this role, you'll be responsible for database architecture, database reliability, infrastructure ... Own or support triage, root cause analysis, cross-team coordination, customer or stakeholder impact ...

Improve product reliability and serviceability. * Support customer and service team technical ... Bachelor's degree in Electrical Engineering or a related field. * 37+ years of experience in ...

... customers are met with the Amazon smile. Come join us on our journey! About the Role: As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational ...

People who move fast, think critically, act like owners, and care deeply about solving customer ... This includes developing curated data layers, ensuring pipeline reliability, maintaining governance ...

Full Stack Software Engineer

Reno, NV ยท On-site

$50 - $60/hr

You will deploy and manage applications on the Azure cloud platform, ensuring reliability and ... customer service. Working primarily with .NET and Angular, you will develop scalable, maintainable ...

Full Stack Software Engineer

Reno, NV ยท On-site

$50 - $60/hr

You will deploy and manage applications on the Azure cloud platform, ensuring reliability and ... customer service. Working primarily with .NET and Angular, you will develop scalable, maintainable ...

Full Stack Software Engineer

Reno, NV ยท On-site

$50 - $60/hr

You will deploy and manage applications on the Azure cloud platform, ensuring reliability and ... customer service. Working primarily with .NET and Angular, you will develop scalable, maintainable ...

Software Engineer, Backend

Reno, NV ยท On-site

$152K - $219K/yr

... reliability, performance, scalability, testability, maintainability, observability, and developer experience. * Work with various groups within Cisco to understand their and our customers' data ...

Field Service Engineer

Reno, NV ยท On-site

$85K/yr

This is a hands-on, customer-facing role requiring strong electrical troubleshooting skills, safety ... high-reliability environments. This role supports facilities such as data centers ...

... of reliability programs. * Design and conduct mechanical, thermal, and chemical conditioning ... customers. * Adheres to written and verbal instructions, responds effectively to management ...

... of reliability programs. * Design and conduct mechanical, thermal, and chemical conditioning ... customers. * Adheres to written and verbal instructions, responds effectively to management ...

Software Engineering Job Type: Contractor (10-15 hours per week) Location: Remote Job Summary: We are looking for experienced software engineers to help train and evaluate next-generation AI systems ...

Senior Quality Engineer

Reno, NV ยท On-site

$88K - $119K/yr

The Sr. Quality Engineer will work on high quality products that meet the high reliability ... customer expectations * Deploy and validate manufacturing requirements across subsystems ...

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Customer Reliability Engineer information

See Nevada salary details

$62.1K

$120.1K

$143.6K

How much do customer reliability engineer jobs pay per year?

As of Jul 1, 2026, the average yearly pay for customer reliability engineer in Nevada is $120,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,400.00 and $131,400.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What job categories do people searching Customer Reliability Engineer jobs in Nevada look for? The top searched job categories for Customer Reliability Engineer jobs in Nevada are:
What cities in Nevada are hiring for Customer Reliability Engineer jobs? Cities in Nevada with the most Customer Reliability Engineer job openings:
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

UVeye

Las Vegas, NV โ€ข On-site

$36 - $43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Description
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We're looking for a Technical Customer Support Engineer Tier II to join our Support team. You'll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products-while serving as a key problem-solver for our customers and internal teams. In this role, you'll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
This position includes working on the second shift, hours 2:00 pm - 10:00 pm PST
A day in the life and how you'll make an impact:
  • Assist in the installation, configuration, and calibration of UVeye products for clients
  • Provide on-site technical support during product installations to ensure proper setup and operation
  • Troubleshoot and resolve customer technical issues related to machine performance and software
  • Monitor, maintain, and update systems to ensure continuous product functionality
  • Prepare detailed documentation and reports on installation and calibration activities
  • Act as a technical point of contact for clients during installation, calibration, and troubleshooting
  • Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
  • Ensure effective incident management by tracking and resolving technical issues promptly

Requirements
  • 3+ years of experience in Tier II support, systems administration, or QA engineering
  • Bachelor's degree in Computer Science or a related field
  • Proficiency with Linux, Docker, and Kubernetes
  • Strong troubleshooting skills across hardware and software domains
  • Hands-on experience with hardware setup, installation, and calibration
  • Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
  • Team-oriented with a customer-first mindset
  • Experience with cloud platforms like AWS, Azure, or GCP
  • Familiarity with networking equipment (switches, routers, firewalls, load balancers)
  • Comfortable using tools like Zendesk, JIRA, and Confluence
  • Able to work independently and manage multiple priorities under pressure
  • Ability and willingness to work on second shift - hours 2:00 pm - 10:00 pm PST

Ideally, we're looking for:
  • Experience working in startup environments
  • Proficiency in scripting (Bash, Python)
  • Experience with deployment and automation tools such as Terraform and Helm

Physical Requirements:
This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits we offer:
  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

Compensation:
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate for this position is $36 - $43.
Why UVeye:
  • Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
  • Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
  • Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Check out our Life at UVeye page to learn more about the employee experience.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.