1

Customer Relationship Management Manager Jobs in Raleigh, NC

We are seeking an experienced CRM Architect to serve as the strategic bridge between business strategy and technical execution. If you excel at designing scalable enterprise solutions, building ...

Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building measurement and approval tools to proactively accelerate deal velocity. The team you will be joining:

Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building measurement and approval tools to proactively accelerate deal velocity. The team you will be joining:

Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building measurement and approval tools to proactively accelerate deal velocity. The team you will be joining:

The CRM Functional Analyst serves as the primary business-facing advisor for Microsoft Dynamics 365 CRM. This role works closely with sales, marketing, customer care, operations, and other business ...

Dynamics CRM Phase II Closeout Scope Completing the Permit Group Status Plugin - Automatically generating invoices and requirements when the permit groups are set to complete status. This will take ...

They are seeking a CRM Specialist/Architect to work on Dynamics CRM Phase II, focusing on automating processes related to permit groups, invoice management, data transfer, and report creation.

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

next page

Showing results 1-20

Customer Relationship Management Manager information

See Raleigh, NC salary details

$27.2K

$78.4K

$136.6K

How much do customer relationship management manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer relationship management manager in Raleigh, NC is $78,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $102,500.00 per year, depending on experience, location, and employer.

What does a customer relationship management manager do?

A customer relationship management (CRM) manager oversees strategies and systems to improve customer engagement and retention. They analyze customer data, coordinate marketing efforts, and utilize CRM software to build strong customer relationships and support sales goals.

What is the difference between Customer Relationship Management Manager vs Customer Service Manager?

AspectCustomer Relationship Management ManagerCustomer Service Manager
Primary FocusDeveloping and implementing CRM strategies to enhance customer loyaltyOverseeing customer support operations and resolving service issues
Required SkillsCRM software proficiency, data analysis, marketing collaborationCommunication skills, conflict resolution, team management
Work EnvironmentMarketing, sales, and data-driven departmentsCustomer support centers, call centers, service teams
Common CertificationsCRM certifications, marketing or sales certificationsCustomer service certifications, leadership training

The Customer Relationship Management Manager focuses on building long-term customer relationships through strategic CRM initiatives, while the Customer Service Manager concentrates on managing day-to-day customer support and resolving issues. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Customer Relationship Management jobs in Raleigh, NC? The most popular types of Customer Relationship Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Relationship Management Manager jobs? Cities near Raleigh, NC with the most Customer Relationship Management Manager job openings:

Other

This job post has expired today. Applications are no longer accepted.


Job description

We are seeking an experienced CRM Architect to serve as the strategic bridge between business strategy and technical execution. If you excel at designing scalable enterprise solutions, building robust data models, and leading complex platform integrations, we want to hear from you!

Position Overview

  • Location: Raleigh, NC (Strictly Local to North Carolina Only)
  • Work Arrangement: Hybrid
  • Interview Process: Webcam or In-Person Interview

Key Skills & Requirements (What We Are Looking For)

To excel in this position, your background must include strong expertise across these core areas:

  • Enterprise CRM Architecture: Proven experience architecting end-to-end CRM ecosystems, custom data models, application architecture, and multi-layered security frameworks.
  • Platform Expertise: Hands-on experience with major systems such as Salesforce, Microsoft Dynamics, HubSpot, or equivalent enterprise CRM platforms.
  • Integration & ETL: Skilled in designing integration strategies between CRM platforms and enterprise systems (ERP, data warehouses, marketing automation) using ETL/iPaaS tools.
  • Data Governance: Strong understanding of data quality management, structural compliance, data migration, and deduplication processes.
  • Technical Leadership: Ability to lead architectural review boards, facilitate discovery sessions, and provide clear technical mentorship to developers and administrators.
  • Mandatory Background: State Government or Public Sector experience is REQUIRED for this role.

Preferred (Bonus Points)

  • Experience implementing modern, AI-driven CRM capabilities and advanced workflow automation.
  • Background in large-scale platform optimization and enterprise-wide user adoption strategies.
  • Excellent presentation skills to translate dense technical architecture into clear, business-focused concepts for leadership.

Main Responsibilities

  • Partner closely with business leaders to define, refine, and execute a scalable, multi-year CRM roadmap.
  • Establish and enforce strict organizational data governance standards to ensure long-term data integrity.
  • Review functional and technical requirements to eliminate platform bottlenecks and improve overall system performance and usability.

Stellar Professionals logo

About Stellar Professionals

Sourced by ZipRecruiter

Welcome to Stellar Professionals, an Information-Technology Consulting & Staffing Firm that helps businesses like yours achieve unique goals. Stellar Professionals was founded with a single mission: to be the most successful, creative, and ground-breaking consulting agency in Staffing Industry. We approach each of our clients with fresh eyes to develop customized, unique strategies. Our expert professionals will partner with your business to deliver tailor-made practical solutions to assist you with Direct Client Acquisitions in the Public & Commercial Sector through winning proposals and business development means. Also, we assist you in serving your clients with quality resources, fast. Since 2005, we’ve supported numerous clients - and we’re confident we’re the right Information-Technology Consulting Firm for you.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Lewes, DE, US

Year founded

2019

Social media