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Customer Relationship Management Manager Jobs in Michigan

CRM Brand Marketing Manager

Auburn Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The CRM Brand Communications is responsible for successful project management and implementation of the CRM strategy.  This role interacts with the brand(s), and advertising teams, a variety of ...

Microsoft Dynamics CRM Architect Location : Lansing, MI Duration : 10 Months CRM Architect with 10+ ... to a project manager. This position is an important component within the implementation team.

... manager. • This position is an important component within the implementation team. • Project activities will include architecture and development of Microsoft CRM Dynamics forms and entities ...

... to a project manager. This position is an important component within the implementation team ... Project activities will include architecture and development of Microsoft CRM Dynamics forms and ...

... Manager of CRM Systems and plays a role in the support of their existing campaign management system providing guidance and expertise to less experienced developers. The purpose of the Dynamics CRM ...

$125K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

About you The CRM Product Specialist will serve as the product owner and subject-matter expert for the CRM platforms across US. This role ensures Colliers bespoke CRM effectively supports sales ...

$125K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

About you The CRM Product Specialist will serve as the product owner and subject-matter expert for the CRM platforms across US. This role ensures Colliers bespoke CRM effectively supports sales ...

Own the lifecycle of multiple CRM workstreams. You'll build and maintain integrated project plans, track milestones and dependencies, lead daily standups, status meetings, launch readiness reviews ...

Title: Dynamics 365 CRM Developer Location: Detroit, MI 48126 (100% On Site) Type: Contract Rate: $60 per hour Education: Bachelor's Degree Position Duties: The Sr. Developer as a member of the ...

Software Developer, CRM

Southfield, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity As a Software Developer, CRM at Brkthru, you support and enhance key systems within our technology ecosystem, including Bravo (our custom React application), WordPress web properties ...

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Showing results 1-20

Customer Relationship Management Manager information

See Michigan salary details

$24.4K

$70.3K

$122.5K

How much do customer relationship management manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer relationship management manager in Michigan is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $92,000.00 per year, depending on experience, location, and employer.

What does a customer relationship management manager do?

A customer relationship management (CRM) manager oversees strategies and systems to improve customer engagement and retention. They analyze customer data, coordinate marketing efforts, and utilize CRM software to build strong customer relationships and support sales goals.

What is the difference between Customer Relationship Management Manager vs Customer Service Manager?

AspectCustomer Relationship Management ManagerCustomer Service Manager
Primary FocusDeveloping and implementing CRM strategies to enhance customer loyaltyOverseeing customer support operations and resolving service issues
Required SkillsCRM software proficiency, data analysis, marketing collaborationCommunication skills, conflict resolution, team management
Work EnvironmentMarketing, sales, and data-driven departmentsCustomer support centers, call centers, service teams
Common CertificationsCRM certifications, marketing or sales certificationsCustomer service certifications, leadership training

The Customer Relationship Management Manager focuses on building long-term customer relationships through strategic CRM initiatives, while the Customer Service Manager concentrates on managing day-to-day customer support and resolving issues. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Customer Relationship Management jobs in Michigan?

The most popular types of Customer Relationship Management jobs in Michigan are:

What cities in Michigan are hiring for Customer Relationship Management Manager jobs?

Cities in Michigan with the most Customer Relationship Management Manager job openings:

Development CRM Manager

Bronson Healthcare

Kalamazoo, MI • On-site

Full-time

Re-posted 16 days ago


Bronson Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers


Job description

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BHG Bronson Healthcare Group
Title
Development CRM Manager
Under the supervision of the Executive Director, this position oversees and distributes between six - ten million+ dollars annually. This includes ensuring donor intent of all dollars and meeting the needs of the healthcare system as donor dollars are invested. This position also manages all funding requests from intake, to distributions to evaluation. Development manager will supervise support staff.
This position also manages special projects; carries out fundraising priorities in the healthcare system. Supports fundraising strategies and methods or activities to ensure proper acknowledgement, recognition, and stewardship of donors. Participates in developing campaign materials, case statements, and brochures. Builds working relationships and serves as a department liaison to other departments and other key personnel to achieve successful fundraising; and nurtures a culture of philanthropic support.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Work closely with healthcare system departments to coordinate and allocate appropriate use of donor funds to be utilized effectively and efficiently within the hospital which ensures donor and hospital satisfaction.
  • Manage funding requests from intake to distribution to evaluation
  • Management of support team members
  • Oversee and delegate stewardship tactics
  • Manage tactics and execution of annual fundraising appeals
  • Manage various fundraising strategies and implementation

QUALIFICATIONS
  • Strong Project management and leadership skills.
  • Strong verbal and professional written communication skills.
  • Demonstrated leadership experience with staff supervision preferred
  • Ability to multitask and prioritize.
  • Ability to maintain high level of confidentiality.
  • Ability to maintain relationships with donors.
  • Detailed oriented
  • Ability to solicit gifts.
  • Ability to adapt and respond to various situations
  • Interpersonal skills to effectively interact with all levels of Bronson personnel and members of the community; has frequent contact with donors including corporate donors.
  • Has the ability to communicate in a logical, influential and persuasive manner in order to create confidence and trust in donors.
  • Knowledge of fundraising/development concepts and appropriate solicitation techniques.
  • Familiarity with electronic donor record keeping and integration systems, working knowledge of Blackbaud's Raiser Edge Software preferred.

EDUCATION
Education and experience equivalent to that ordinarily acquired through the completion of a bachelor's degree but not required, and 5-7 years related experience.
Shift
First Shift
Time Type
Full time
Scheduled Weekly Hours
40
Cost Center
9105 Bronson Health Foundation (BHG)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
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