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Customer Relationship Management Intern Jobs in Romeoville, IL

Strata Information Group

Slate CRM Consultant

Chicago, IL · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

Mixam

Lifecycle & CRM Marketing Manager

Chicago, IL · Hybrid

Build and own Mixam's lifecycle/customer retention engine across email, SMS, loyalty program, strategic segmentation, testing, and Hubspot CRM tooling - with responsibility for identifying customer ...

CVS Health

Manager, CRM Marketing

Chicago, IL · On-site

Partner with internal teams such as Performance marketing, Central Sales, and other CRM team members on new campaign opportunities and optimization of existing campaigns. * Content & Creative ...

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Customer Relationship Management Intern information

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How much do customer relationship management intern jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer relationship management intern in Romeoville, IL is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.62 per hour, depending on experience, location, and employer.

What does a Customer Relationship Management intern do?

A Customer Relationship Management (CRM) Intern assists in managing and analyzing customer interactions and data throughout the customer lifecycle. Their responsibilities often include updating customer records, supporting marketing campaigns, generating reports, and helping to improve the customer experience using CRM software. They work closely with sales, marketing, and customer service teams to ensure data accuracy and support business growth. This role provides hands-on experience with CRM tools and strategies, making it ideal for those interested in marketing, sales, or customer service careers.

What skills and qualifications are needed to thrive as a Customer Relationship Management intern?

To thrive as a Customer Relationship Management (CRM) Intern, you generally need strong organizational abilities, analytical skills, and a foundational understanding of business or marketing principles, often supported by relevant coursework or a related degree in progress. Familiarity with CRM software such as Salesforce or HubSpot, along with basic data analysis tools like Excel, is typically expected. Excellent communication, problem-solving, and attention to detail are vital soft skills for building rapport with clients and supporting team initiatives. These skills are important for ensuring effective client interactions, maintaining accurate records, and contributing to overall customer satisfaction and business growth.

What types of projects and tasks can a Customer Relationship Management intern expect to work on during their internship?

As a Customer Relationship Management (CRM) Intern, you will typically support the CRM team by assisting with data entry, maintaining and updating customer records, and analyzing customer feedback. You may also help with segmenting customer lists, preparing reports, and coordinating email campaigns or other outreach efforts. Interns often collaborate with marketing, sales, and customer service teams to ensure consistent messaging and a smooth customer experience. This hands-on exposure helps you develop a solid understanding of CRM tools and strategies, laying the groundwork for future career growth in customer-focused roles.

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Slate CRM Consultant

Strata Information Group

Chicago, IL • On-site, Remote

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. 

Position Summary & Responsibilities

Are you a seasoned functional consultant who can assist clients in crafting, planning, and executing Slate® CRM solutions tailored for academic institutions? We are accepting applications for future job opportunities as a Slate CRM Consultant. The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on involvement in spearheading Slate CRM initiatives. The position offers remote work flexibility.

  • Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
  • Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement
  • Ability to adapt to varying challenges and varying levels of user knowledge

Required Qualifications

  • 5 or more years working within the Higher Education Industry.
  • 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency.
  • Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
  • Extensive experience utilizing Slate Datasets and Entities for reporting, data management, process automation, and system optimization
  • Proficient with developing, deploying, customizing and integrating CRM software
  • Experience developing HTML content
  • Ability to analyze business processes, procedures, and functions and make recommendations for improvement
  • Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software
  • Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
  • Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems
  • Experience in a consulting capacity, focusing on enhancing business process and creating efficiency.
  • Ability to troubleshoot technical and functional issues within Slate.
  • Exceptional oral and written communication skills and a proven customer service approach
  • The ability to travel over 25%

Preferred Qualifications

  • Experience managing project based work.
  • Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce or other CRM's is a bonus
  • Graduate Admissions/Enrollment experience

Pay and Benefit

  • The salary range is $90,000 -$125,000
  • Health, Vision, Dental & Life Insurance
  • Short & Long Term Disability
  • Paid Parental Leave
  • 3 Weeks Vacation, Sick Leave & Paid Holidays
  • 401(K) with a 5% Employer Contribution
  • Pet Insurance

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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