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Customer Relationship Associate Jobs in Renton, WA

Associate Relationship Manager

Seattle, WA ยท On-site

$90K - $120K/yr

... into their customer online experience. Seattle Bank is a wholly owned subsidiary of Seattle ... The Associate RM will manage existing and new relationships - collaborating closely with our ...

Relationship Banker

Seattle, WA ยท On-site

$24/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... all customer touchpoints. As a Relationship Banker, you will play a key role in * managing ...

Relationship Banker

Seattle, WA ยท On-site

$24 - $25.50/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... all customer touchpoints. As a Relationship Banker, you will play a key role in * managing ...

Client Service Associate

Seattle, WA ยท On-site

$28 - $30/hr

Client Service Associate Our client, a leading independent investment management firm, is seeking ... Run client information in CRM (Salesforce) Skillset Required * High attention to detail

Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office Suite, and CRM * Outside business-to-business sales or route sales experience preferred * Individuals ...

Within our Digital Core Modernisation practice, you will focus on SAP Customer Relationship ... As a Senior Associate, you will build meaningful client connections and learn how to manage and ...

Showing results 21-40

Customer Relationship Associate information

See Renton, WA salary details

$28.1K

$53K

$75.4K

How much do customer relationship associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer relationship associate in Renton, WA is $52,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $56,200.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

Is a customer relationship associate an entry level job?

A customer relationship associate is often considered an entry-level position that typically requires good communication skills and basic customer service experience. Many employers provide on-the-job training, making it accessible to candidates without extensive prior experience.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during busy periods or when managing difficult customers. The job may involve multitasking and meeting performance targets, but stress levels vary depending on the work environment and individual skills. Proper training and support can help manage workload-related stress.

What are the most commonly searched types of Customer Relationship jobs in Renton, WA?

The most popular types of Customer Relationship jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Relationship Associate jobs?

Cities near Renton, WA with the most Customer Relationship Associate job openings:

Infographic showing various Customer Relationship Associate job openings in Renton, WA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,183 per year, or $25.6 per hour.

Associate Relationship Manager

Seattle Bank

Seattle, WA โ€ข On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Job Type
Full-time
Description
Who We Are
Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business, and partner banking services. Our experienced team and open API, cloud-based core technology platform, deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company, and the creator of CD Valet, a digital marketplace for Certificates of Deposit.
Position Summary
Seattle Bank's Associate Relationship Manager (RM) position is responsible for managing and growing a portfolio of private and commercial banking clients by taking a holistic view of the borrowers' profile and delivering tailored financial solutions. The Associate RM will manage existing and new relationships - collaborating closely with our business development leaders on new opportunities, running with clients and partner referrals, and developing their own referral network.
This role involves building strong relationships with clients, understanding their financial needs, structuring credit requests, and driving documentation and negotiations. The position will work closely and collaboratively with other Relationship Managers, Credit Administration, and others to deliver a personalized experience.
This position is based in our downtown Seattle office and requires full-time, in-person work.
Essential Duties
Client Relationship Management
  • Develop and maintain strong relationships with existing and prospective clients, by serving as the primary point of contact and ensuring high levels of service and satisfaction.
  • Take care of clients by responding quickly, clarifying expectations in advance, confirming objectives have been met, and following up to ensure resolution and retention.

Credit and Lending Solutions
  • Structure, negotiate, and present proposals that identify, quantify, and mitigate key risks and provide appropriate analyses and support for recommendations.
  • Analyze financial statements, credit reports, and other relevant data to assess creditworthiness.

Business Development
  • Identify and pursue new business opportunities within the commercial sector.
  • Attend networking events, industry conferences, and community engagements to promote the bank's services.

Portfolio Management
  • Monitor loan performance and proactively manage risk within the portfolio.
  • Ensure compliance with internal policies and regulatory requirements.

Cross-functional Collaboration
  • Collaborate with credit analysts to ensure timely and accurate processing, and operations and treasury teams to deliver comprehensive, personalized solutions.
  • Communicate and work effectively with internal stakeholders to achieve common goals and shared success.

Assistance
  • Provide support to Senior Relationship Managers and others as needed
  • Complete other assignments and projects as assigned

Requirements
  • Bachelor's degree or equivalent experience. Higher education is preferred.
  • 3+ years' experience in private or commercial banking, or wealth management.
  • Understanding of credit analysis, loan structuring, and financial products and services. Experience with commercial credit underwriting, including term, revolving, and transactional credits. Familiarity with real estate and other secured financing.
  • Strong work ethic and sense of urgency. Motivated by high goals and driven to solve problems to get deals done.
  • Strong written and verbal communication skills. Able to effectively present information and respond to questions from customers, internal stakeholders, and others.
  • Demonstrated ability to work independently and as a team player. Motivated to achieve individual and shared goals.
  • High energy but cool under pressure, with a strong point of view and low ego.
  • Able to manage multiple clients, tasks, and projects effectively. Well organized, and attentive to details and deadlines.
  • Proficient with PowerPoint and Excel, and able to quickly learn other relevant business systems.

Seattle Bank Benefits
  • We're committed to delivering our promise of peace of mind to our clients and fostering a collaborative, inclusive and supportive workplace for our team members. Our comprehensive benefits program for eligible employees includes:
  • Medical/Vision, and Dental insurance
  • Life Insurance, Long Term Disability, Voluntary Life
  • 401K with Bank contribution, Stock Award, and Incentive Opportunity
  • Paid Time Off:
  • Vacation - 3 Weeks
  • Sick Time - 1 hour per 40 hours worked
  • Holidays - 10 days
  • Transportation and fitness benefits
  • And fun, extra perks such as company social events, paid volunteer hours, quarterly incentive awards, and professional development opportunities.

Salary Description
$90,000 - $120,000 per year