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Customer Relationship Associate Jobs in Georgia (NOW HIRING)

RYLAND ENVIRONMENTAL INC

Customer Service Rep

Waycross, GA · On-site

$12.50 - $17.25/hr

Associate's degree in business or a related field. * Experience with customer relationship management (CRM) software. * Bilingual abilities in English and Spanish or other languages. Responsibilities:

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Customer Relationship Associate information

See Georgia salary details

$21.1K

$39.8K

$56.6K

How much do customer relationship associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relationship associate in Georgia is $39,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $42,200.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is a Customer Relationship Associate an entry level job?

A Customer Relationship Associate position is often considered entry level, suitable for candidates with basic communication skills and a customer service background. Many roles require minimal prior experience and provide on-the-job training, making it accessible for recent graduates or those new to the field.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during high call volumes or difficult interactions. The job's stress level depends on factors such as workload, company environment, and communication skills, but it generally requires patience and problem-solving abilities. Proper training and time management can help manage stress effectively.
What are the most commonly searched types of Customer Relationship jobs in Georgia? The most popular types of Customer Relationship jobs in Georgia are:
What cities in Georgia are hiring for Customer Relationship Associate jobs? Cities in Georgia with the most Customer Relationship Associate job openings:
Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,761 per year, or $19.1 per hour.

Customer Service Rep

RYLAND ENVIRONMENTAL INC

Waycross, GA • On-site

$12.50 - $17.25/hr

Other

Re-posted 28 days ago

Job description

About the Role:
The Customer Service Representative (CSR) plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves addressing customer inquiries, resolving issues, and facilitating communication between customers and the company. The CSR will be responsible for maintaining accurate records of customer interactions and feedback, which will help improve service delivery. By effectively managing customer relationships, the CSR contributes to the overall success of the organization and enhances its reputation in the industry. Ultimately, the goal of this role is to create a positive customer experience that fosters long-term relationships and drives business growth.
Minimum Qualifications:
  • High school diploma or equivalent.
  • Proven experience in a customer service role or similar position.
  • Strong verbal and written communication skills.
Preferred Qualifications:
  • Associate's degree in business or a related field.
  • Experience with customer relationship management (CRM) software.
  • Bilingual abilities in English and Spanish or other languages.
Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
  • Maintain detailed records of customer interactions, transactions, and feedback in the company database.
  • Collaborate with other departments to ensure customer needs are met and issues are escalated appropriately.
  • Provide product and service information to customers, guiding them through the purchasing process.

Skills:
The required skills for this position include strong communication abilities, which are essential for effectively interacting with customers and addressing their needs. Problem-solving skills are also crucial, as the CSR must quickly identify issues and provide appropriate solutions to enhance customer satisfaction. Attention to detail is important for accurately documenting customer interactions and ensuring that all information is up-to-date. Preferred skills, such as familiarity with CRM software, will aid in efficiently managing customer data and improving service delivery. Additionally, bilingual skills can enhance communication with a diverse customer base, further contributing to a positive customer experience.

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