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Customer Relationship Associate Jobs in Colorado

bet365

CRM Associate, Sports

Denver, CO · Hybrid

As CRM Associate, Sports you will responsible for planning and executing CRM promotional & lifecycle campaigns across multiple regions on time and to a high standard. You will support the team in ...

bet365

CRM Associate, Sports

Denver, CO · On-site

$50K - $60K/yr

As CRM Associate, Sports you will responsible for planning and executing CRM promotional & lifecycle campaigns across multiple regions on time and to a high standard. You will support the team in the ...

bet365

CRM Associate, Sports

Denver, CO · Hybrid

$50K - $60K/yr

As CRM Associate, Sports you willresponsible for planning and executing CRM promotional & lifecycle campaigns across multiple regions on time and to a high standard. You will support the team in the ...

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Customer Relationship Associate information

See Colorado salary details

$26.3K

$49.5K

$70.5K

How much do customer relationship associate jobs pay per year?

As of May 28, 2026, the average yearly pay for customer relationship associate in Colorado is $49,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $52,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relationship Associate, and why are they important?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What are some common challenges faced by Customer Relationship Associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What does a Customer Relationship Associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are the most commonly searched types of Customer Relationship jobs in Colorado? The most popular types of Customer Relationship jobs in Colorado are:
What cities in Colorado are hiring for Customer Relationship Associate jobs? Cities in Colorado with the most Customer Relationship Associate job openings:
Customer Relationship Associate jobs near you

CRM Associate, Sports

bet365

Denver, CO • Hybrid

Full-time

Posted 28 days ago

Bet365 rating

9.7

Company rating: 9.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 15 rated gambling companies

Job description

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

As CRM Associate, Sports you will responsible for planning and executing CRM promotional & lifecycle campaigns across multiple regions on time and to a high standard.

You will support the team in the daily tasks such as planning, testing, executing and analyzing CRM campaigns. You will deliver promotional plans ensuring localized, industry and marketing-focused best practices are applied while adhering to all relevant regulatory and marketing standards.

The salary range for this position is between $50,000 to $60,000 annually.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Qualifications
  • Experience working in a CRM or marketing related role preferred
  • Excellent organization, prioritization skills with an outstanding attention to detail and the ability to work in a high-pressure, fast-paced environment.
  • Passion for sports and a good understanding of what appeals to, and drive engagement with our customers.
  • Understanding of sports betting mechanics, promotions and KPIs.
  • Comfortable in using CRM tools such as Optimove
  • Understanding of customer behaviors and lifecycles relevant to sports betting
  • Strong numerical and analytical skills, with the ability to use a range of data insights and sources.
  • Results driven with the desire to A/B test, re-evaluate, optimize, and test again.
  • Leading by example to demonstrate qualities of a strong team player.
  • Exceptional communication and interpersonal skills.

Additional Information
  • Building and driving campaigns to engage customers at all parts of the customer lifecycle.
  • Ensuring all Sports CRM activities adhere to quality standards, regulation and brand guidelines.
  • Analyzing campaign performance and clearly articulating insight into how to improve engagement.
  • Following existing strategic decisions and guidelines.
  • Developing CRM knowledge and expertise.
  • Collaborating closely with stakeholders to meet the needs of the department and the Company.
  • Recognizing commercial opportunities, gathering and analyzing key information prior to making a commercial decision.
  • Monitoring industry best practices and competitor trends to ensure CRM is delivered to the highest standard.
  • Encouraging a data driven culture within the team and monitoring customer behaviours to optimize performance.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.