ZipRecruiter

Log In

1

Customer Relations Manager Jobs in Isle, MN (NOW HIRING)

Wendelta

Shift Manager

Harding, MN

$14.75 - $18.50/hr

Sales and Profits * Builds sales by promoting customer satisfaction. * Manages costs by ... Employee Relations * Uses consistent practices in managing performance problems with the crew.

Wendelta

Co Manager

Harding, MN

Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep ... Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.

Dairy Queen

Store Manager

Milaca, MN · On-site

... customers and each other. * Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and ...

next page

Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Isle, MN

Customer Relations Manager information

See Isle, MN salary details

$12

$26

$49

How much do customer relations manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer relations manager in Isle, MN is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $30.77 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What cities near Isle, MN are hiring for Customer Relations Manager jobs?

Cities near Isle, MN with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Isle, MN as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $54,780 per year, or $26.3 per hour.

Customer Relations Representative - State Farm Agent Team Member

Denise Burggraff State Farm

Moose Lake, MN • On-site

$45K - $60K/yr

Other

Medical, Retirement, PTO

Posted 22 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

Position Overview

Looking for steady, meaningful work with a team that values you? Denise Burggraff State Farm is hiring a Customer Relations Representative in Moose Lake, MN offering dependable weekday hours, a supportive office environment, and benefits you can build on. As the first point of contact for our customers, you'll blend friendly service with helping people find the right coverage for their needs.

Responsibilities

  • Serve as the first point of contact for customers by phone, in person, and by responding to voicemails and messages
  • Provide prompt, accurate, and friendly service on calls and walk-in visits
  • Conduct needs-based conversations to identify coverage gaps, and quote and write new policies across all lines (auto, home, life, and even pet insurance) once licensed
  • Handle policy questions, billing inquiries, policy changes, and coverage updates accurately
  • Schedule and confirm appointments for the agent and team, including reminder calls and texts
  • Follow up consistently on renewals and reviews to support customer loyalty and retention
  • Support agency marketing initiatives and campaigns
  • Maintain accurate customer records in the agency system
  • Assist with daily office operations, including processing payments, deposits, and mail

Qualifications

  • Customer service, retail, or sales experience preferred but not required
  • Willingness to obtain the required Property and Casualty license (we'll support you through the process)
  • Strong communication and relationship-building skills with excellent listening and empathy
  • Organized, proactive, and able to manage multiple tasks with strong follow-through
  • Dependable, ethical, and solutions-focused with a positive, customer-first attitude

Benefits

  • Base salary plus performance-based commission
  • SIMPLE IRA retirement plan with employer match
  • Health insurance
  • Paid time off (vacation, sick, and personal days)
  • Paid training and structured onboarding
  • On-the-job training and coaching

Pay range: $45,000-$60,000 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Apply