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Customer Relations Manager Jobs in Kansas (NOW HIRING)

The Customer Relations Specialist serves as the primary point of contact for customers, providing ... Manages budgets and the distribution of promotional items * Interfaces with customers, leads agenda ...

The Customer Relations Specialist serves as the primary point of contact for customers, providing ... Manages budgets and the distribution of promotional items * Interfaces with customers, leads agenda ...

PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Relations Agent, in Wichita, KS. Ensures ... Manages budgets and the distribution of promotional items. Interfaces with customers, leads agenda ...

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

... Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and ...

Guest Relations Manager Full Time - Store Mid-Level Reports Directly to: Store Director, Assistant ... Evaluating new team members during the probationary period on their customer service abilities

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Customer Relations Manager information

See Kansas salary details

$10

$23

$45

How much do customer relations manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer relations manager in Kansas is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.88 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Kansas?

The most popular types of Customer Relations jobs in Kansas are:

What cities in Kansas are hiring for Customer Relations Manager jobs?

Cities in Kansas with the most Customer Relations Manager job openings:

Infographic showing various Customer Relations Manager job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $49,630 per year, or $23.9 per hour.

Customer Relations Specialist

AAA USA Inc

Wichita, KS โ€ข On-site

Full-time

Re-posted 2 days ago


Job description

Description:

About the Company:

We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day!


AAA United States, Inc. has partnered with a company in Wichita, Kansas that is one of the world's largest manufacturers of aerostructures for commercial airplanes, defense platforms, and business/regional jets. With expertise in aluminum and advanced composite manufacturing solutions, the company’s core products include fuselages, integrated wings and wing components, pylons, and nacelles.

The Customer Relations Specialist serves as the primary point of contact for customers, providing exceptional service, addressing inquiries, resolving complaints, and fostering positive relationships to enhance customer satisfaction and loyalty.


Essential Job Functions:

  • Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
  • Provides support to senior management
  • Manages budgets and the distribution of promotional items
  • Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
  • Completes logistical requirements and supports overall marketing and program goals and objectives
  • Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
  • Acts as liaison between customers and company executive management
Requirements:
  • 5+years Customer Experience
  • Detailed Oriented
  • Aerospace Experience 
  • Degree with Customer Service Experience

AAA USA logo

About AAA USA

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

501 - 1,000 Employees

Headquarters location

Mobile, AL, US

Year founded

2013